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David Longmire
David Longmire at Land Rover North Haven
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David Longmire

Service Coordinator

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

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4.3
7 Reviews
4.3

7 Reviews

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7 Reviews of David Longmire

November 01, 2024

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A disgraceful performance by your alleged “Service” team, who gouged me outrageously for a stupid belt replacement. How do I know that? Because both my warranty company AND Jaguar of Boston (where I’d JUST b More

by Disgusted Customer
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Workmanship
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Recommend Dealer
No
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Nov 05, 2024

Land Rover North Haven responded

Hi Paul, We thank you for giving us your input. We are sorry that your experience didn't match the level of service that we strive for. The repair that was required to get you back on the road was much more than just a belt replacement. I'm sure the other dealer who gave you their opinion was unaware of all that was involved. And the aftermarket extended warranty that you purchased would not cover the full repair. We would never recommend more than what your vehicle needed. I would be happy to provide you more details. Please reach out to me at your earliest convenience. Kathi Infante Service Manager JLR North Haven 203-508-7032

October 09, 2024

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Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them! More

by MBAUER5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Kathleen Infante, Amanda Peck, Domenic Cerreto, Sierra Amarante

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Oct 10, 2024

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven. We look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 19, 2024

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Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in. More

by kellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Kathleen Infante, Dave Esposito , Amanda Peck, Domenic Cerreto, Tony Braglia, Sierra Amarante, Dannielle Cureton , Armad Hinton

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Jun 19, 2024

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 27, 2024

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Employee Rating

Had trouble with this car from brand new vibration at 1100rpm I was told it was normal More

by upscalewelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Aiken, Kathleen Infante, Amanda Peck, Domenic Cerreto, Sierra Amarante , Armad Hinton

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May 30, 2024

Land Rover North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 20, 2024

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The service was excellent. The employees were very professional. The service was very timely.A plus!! More

by MPOWELLMCKNIGHT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, Sierra Amarante

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Apr 22, 2024

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 08, 2024

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Great team- went the extra mile to assist with my immediate needs. Arrived for a routine quick fix, turned out the car needed more and although they didn’t have a loaner, they quickly made adjustment More

by markgarilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, Domenic Cerreto

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Apr 09, 2024

Land Rover North Haven responded

Mark, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 05, 2024

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Employee Rating

My expericece exceed any and all expectations Clearly your entire workforce understands attention to detail I am extremely happy I chose your location to purchase my car, based on my experiences with y More

by HARRY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Infante, Amanda Peck, Domenic Cerreto, Sierra Amarante

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Apr 07, 2024

Land Rover North Haven responded

Harry, Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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