This is a start to finish experience of excellence in
customer care — and it starts and finishes with Kimberly!
customer care — and it starts and finishes with Kimberly!
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by draegerman166
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly
Nov 11, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We're thrilled to hear about your excellent experience with Kimberly. Our team is dedicated to providing top-notch customer care, and your feedback truly motivates us to keep delivering the best service possible. We appreciate your support!
Professional staff, Rapid acknowledgement at entry, Job
completed as promised on time. Full explanation of what needed to be done in the future?
completed as promised on time. Full explanation of what needed to be done in the future?
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by wesinfl
Verified Customer
Verified Customer
Nov 11, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback, Wes! We're thrilled to hear that our professional staff provided a timely and thorough service. We appreciate your trust in us, and we look forward to assisting you with all your future needs!
Best customer service.
Always have my car done on time and so communicative of the whole process.
Always have my car done on time and so communicative of the whole process.
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by angelarwingard
Verified Customer
Verified Customer
Service Price Transparency
Great service manager was clear about the issues and
talked through the pros and cons of completing each item. Held to the quotes provided.
talked through the pros and cons of completing each item. Held to the quotes provided.
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by bd
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review, bd! We're thrilled to hear that our service manager provided clear communication and thorough explanations. It's important to us that our customers feel informed and valued. We appreciate your feedback and look forward to serving you again!
Palmer service tax did a great job preparing my 2021 Ram
Limited which had a electrical issue. I also found a leaky oil gasket pan and fixed it under warranty. I dealt with Kim as my service advisor and Dav
Limited which had a electrical issue. I also found a leaky oil gasket pan and fixed it under warranty. I dealt with Kim as my service advisor and Dave, the service manager. Both were quick to address any issues or questions I had and I appreciate that.
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by Jim
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kim Keyes
Oct 30, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback, Jim! We’re thrilled to hear about your positive experience with our service team. Kim and Dave appreciate your kind words and are always here to help. Enjoy your Ram Limited, and we look forward to serving you again!
They got me into service and got my problem fixed all in
the same day!
the same day!
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by BARRONLEONARDR
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We're thrilled to hear you had a quick and efficient service experience. Our team strives to provide top-notch care, and your feedback means a lot to us. We look forward to serving you again in the future!
Always great service by a very knowledgable and friendly
staff even during all the construction going on.
staff even during all the construction going on.
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by PMM1811
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your positive feedback! We're glad to hear you had a great experience with our team, even amidst the construction. We appreciate your support and look forward to serving you again!
Excellent customer service by both Tony and Sarah!
Palmer Dodge has been taking care of my Jeeps and RAM trucks for nearly 15 years now. No matter where or what I buy, this is my shop.
Palmer Dodge has been taking care of my Jeeps and RAM trucks for nearly 15 years now. No matter where or what I buy, this is my shop.
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by ron
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you, Ron! We’re thrilled to hear that Tony and Sarah provided you with excellent service. It’s great to know that you trust us with your Jeeps and Ram trucks for so many years. We appreciate your loyalty and look forward to serving you for many more!
I was in for sun Visor replacement and belt change, work
was completed vas promised, friendly service writer, very helpful as well
was completed vas promised, friendly service writer, very helpful as well
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by drodenroth
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that your service experience met your expectations and that our team provided friendly and helpful support. Your satisfaction is our priority, and we look forward to assisting you again in the future!
I was in for a oil and filter change and tire rototion.
They did good work in a timely manner.
They did good work in a timely manner.
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by boyers1
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the great feedback! We're glad to hear you had a positive experience with your oil change and tire rotation. Our team strives to provide quality service efficiently. We look forward to seeing you again for your next maintenance needs!
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