Very satisfied with the professional support I received
from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, an
from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, and cost. Always courteous and respectful. Thanks
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by alaskatrac
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Louis
May 01, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We are thrilled to hear about your positive experience with our Service Department, Alaskatrac! Louis is indeed a valuable member of our team, and we will be sure to pass along your kind words. Thank you for choosing us for your Jeep Grand Cherokee's needs. We appreciate your feedback!
From the first time I took my Wrangler in for service,
Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommend
Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommendations and their criticality, I never feel "upsold" or pressured - and they have even fixed issues caused by other service providers. My experiences have been nothing but excellent.
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by JRA
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for sharing your positive experience with us! We're thrilled to hear that you've consistently had great service with us and appreciate your feedback on our scheduling, communication, and professionalism. We look forward to continuing to provide you with excellent service in the future!
Professional, courteous service provided my service
advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership.
advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership.
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by ericofiara
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly
Apr 29, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Eric, thank you so much for sharing your positive experience with us! We are thrilled to hear that Kimberly provided you with professional and courteous service. We look forward to serving you again in the future!
Friendly service and was timely
No car wash
Did not
adjust tire pressure after rotation leaving fronts too high and rears too low.
adjust tire pressure after rotation leaving fronts too high and rears too low.
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by stan.mcdonald33
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Stan, thank you for sharing your feedback with us. We're glad to hear you found our service friendly and timely. We apologize for the oversight regarding the car wash and tire pressure adjustment. Your comments will be shared with our team for improvement. We appreciate your business.
They are great !
Luis took great care of my vehicle. Him and his team was quick to identify the issue and fix it.
Luis took great care of my vehicle. Him and his team was quick to identify the issue and fix it.
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by plusultracars
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi there, thank you for the wonderful review! We are thrilled to hear that Luis and our team provided you with great care and quick service. We appreciate your feedback and look forward to serving you again in the future.
The dealer fixed our Jeep on time and under the original
quote. We will be definitely switching dealerships and bringing our Jeep here from now on!
quote. We will be definitely switching dealerships and bringing our Jeep here from now on!
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by sidgarmanjr
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Sid, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that we were able to exceed your expectations. We look forward to serving you and your Jeep in the future!
Kim was rep, not David and she was outstanding.
Used Palmer because you provided a service that Landmark could not. We would definitely switch to Palmer if you were closer to us.
Used Palmer because you provided a service that Landmark could not. We would definitely switch to Palmer if you were closer to us.
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by Jonathan A. Jarman, MD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kim
Apr 22, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Jonathan, thank you for choosing Palmer. We're thrilled to hear that Kim provided outstanding service. We appreciate your positive feedback and hope to see you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
PALMER DODGE SERVICE DEPARTMENT IS PROFESSIONALLY
MANAGED. ALL SERVICE TEAM MEMBERS ARE FRIENDLY AND KNOWLEDGEABLE.
I AM A CUSTOMER MORE THAN TEN YEARS.THIS IS A DEALERSHIP THAT I CAN DEPEND UPON
MANAGED. ALL SERVICE TEAM MEMBERS ARE FRIENDLY AND KNOWLEDGEABLE.
I AM A CUSTOMER MORE THAN TEN YEARS.THIS IS A DEALERSHIP THAT I CAN DEPEND UPON TO TAKE THE VERY BEST CARE OF MY VEHICLES.
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by csantasairo
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi there, thank you for your kind words about our service department at Palmer Dodge. We are thrilled to hear that you have been a loyal customer for over ten years and that you trust us to take care of your vehicles. We appreciate your feedback and look forward to serving you again soon!
WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED.
EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE.
EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE.
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by XYZ
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our service wonderful and our team nice. We look forward to welcoming you back in the future!
I wish my vehicle was car wash after $$$ spent for
repairs. Glad to have top notch technicians working on my vehicle.
repairs. Glad to have top notch technicians working on my vehicle.
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by CEO
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our technicians. We apologize for any inconvenience regarding the car wash and will take your suggestion into consideration for the future. Thank you for choosing us!