David Keller | Page 191

Chelsie was absolutely wonderful during the whole process. Only thing is I was charged for tire disposal fee, when in fact I picked up my old tires. process. Only thing is I was charged for tire disposal fee, when in fact I picked up my old tires. More

by navygrl29 Verified Customer Verified Customer

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Hiram was very prompt in getting my vehicle in on a Saturday afternoon and getting it completed in a timely manner. Jeep Wave took care of the rest. Saturday afternoon and getting it completed in a timely manner. Jeep Wave took care of the rest. More

by mikewmem23 Verified Customer Verified Customer

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My 5000 mile oil and tire rotation was done quickly and efficiently! Total time only took about 50 mins. I will have all my service completed here. efficiently! Total time only took about 50 mins. I will have all my service completed here. More

by bsvol Verified Customer Verified Customer

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Great dealership. Always receive good service when I bring my vehicle in. Michael is very knowledgeable and friendly and keeps me informed as to which service is due at the time. bring my vehicle in. Michael is very knowledgeable and friendly and keeps me informed as to which service is due at the time. More

by SHARONDELAY0 Verified Customer Verified Customer

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Winston and Palmer Dodge did great work as always. Thank-you for doing great job on alternator replacement in quick time. It was smoking by the time I got to service department and they quickly did Thank-you for doing great job on alternator replacement in quick time. It was smoking by the time I got to service department and they quickly did the job and called me when it was completed. Thank-you. More

by pmirp Verified Customer Verified Customer

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Great service department.... They clearly listen to your concerns and provide options. Their expertise on Chrysler, Dodge and Jeep products is outstanding. I have been a customer for over 10 years. concerns and provide options. Their expertise on Chrysler, Dodge and Jeep products is outstanding. I have been a customer for over 10 years. More

by RLW Verified Customer Verified Customer

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Good customer service, and seem to be fair. I bought a car, and two weeks after, the battery died. They replaced it no cost to me, and have been easy to talk to the entire process. car, and two weeks after, the battery died. They replaced it no cost to me, and have been easy to talk to the entire process. More

by lbradley Verified Customer Verified Customer

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There was a little confusion when I first pulled in and said I had an appointment. I was sent inside only to be told to go back outside. Once there I was taken care of quickly and courteously. They did said I had an appointment. I was sent inside only to be told to go back outside. Once there I was taken care of quickly and courteously. They did not have a tire socket that would fit my aftermarket wheels, so they could not rotate my tires. All in all, I was very pleased with the service. More

by JIMBO1607 Verified Customer Verified Customer

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Luis is amazing. He keeps you informed and responds to all inquires in a timely manner. He took great care of me and my car. all inquires in a timely manner. He took great care of me and my car. More

by k.torrence Verified Customer Verified Customer

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This was quite the experience. Had a simple repair on a part that is engineered to be replaced (ignition cylinder) because they could not remove the cylinder effectively. The proposed solution was the repl part that is engineered to be replaced (ignition cylinder) because they could not remove the cylinder effectively. The proposed solution was the replace the steering column at $2000 dollars more than the original cost. When I mentioned that this was unacceptable, I was told my options were to pay for a repair that had not been completed and pick my car up or to take the $2000 dollar up charge. This was only resolved because management was contacted. The final solution was to replace the cylinder after the technician, at managements direction, contacted the manufacturer and determined that they had not taken the appropriate steps to remove it properly. This was one of the most stressful situations I’ve been put in regarding a repair on a vehicle. I’m certainly glad I didn’t agree to the $2000 dollar option and hope others have not had to foot bills that were unnecessary. More

by cr8on1 Verified Customer Verified Customer

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