David Johnson
David Johnson at Diamond Buick GMC Cadillac Palmdale
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David Johnson

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.1
26 Reviews
4.1

26 Reviews

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26 Reviews of David Johnson

September 09, 2024

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Employee Rating

The service guy never responded to my call or won’t call back with the issues of my vehicle More

by Stacie Oldman
Service Price Transparency
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Recommend Dealer
No
Sep 11, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you, Stacie, for bringing this to our attention. We understand your frustration regarding the lack of communication about your vehicle issues. We appreciate your feedback and are committed to ensuring our customers receive the support they need. This information will be passed along to management and we hope to be in touch shortly with more info. Your satisfaction is important to us. Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

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They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

August 02, 2024

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Thank you Josh, David and the finance team for helping with vehicle purchase ! Process made easy! Keep it up! I definitely will recommend my family and friends! Great service More

by IGMARTINEZ09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at Diamond Buick GMC Palmdale during your vehicle purchase. Josh, David, and the finance team appreciate your kind words and are glad to know they made the process easy for you. We look forward to assisting your family and friends in the future! Safe travels in your new vehicle! Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

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All persons were very helpful and assisted in every way to make this deal acceptable to all parties More

by yarddog8th
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Trade-in Experience
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Recommend Dealer
Yes
Jul 30, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale! We're thrilled to hear that our team provided you with excellent assistance and made the deal acceptable for everyone involved. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

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I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
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Trade-in Experience
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Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

June 15, 2024

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My brand new 2024 Cadillac Lyric has been in service for over a month. Very minimal updates, which is very disappointing. I’m paying for a car that I cannot enjoy. More

by amandabanks04
Service Price Transparency
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Recommend Dealer
No
Jun 17, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Amanda. We understand your concerns and appreciate your feedback. Please reach out to us directly so we can address your situation and work towards a positive resolution. Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

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My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
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Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
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Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

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