David James
David James at Certified Benz & Beemer

David James | Page 19

General Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
370 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

33 yrs, 9 mos

4.7

370 Reviews

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370 Reviews of David James

November 14, 2020

Dealership Rating
Employee Rating

In order to fully recognize the experience I just had with CBB, it’s important to start with my story. Earlier this year, my father passed away suddenly and left our family with a brand new 4Runner that More

by Pearson Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Danny Quintana, Adam Pals , John Swan

Nov 15, 2020

Certified Benz & Beemer responded

Dear Pearson Davis: What a WONDERFUL review! We cannot thank you enough for your very kind words and support. It's great to hear how well that John, Danny, Adam and the CBB staff treated you with the sale of your late father's vehicle. Thanks so much for giving CBB the opportunity to earn your business and we hope to have the pleasure of working with you again in the future.

November 13, 2020

Dealership Rating
Employee Rating

Great buying experience. Que our salesman was knowledgeable, wasn’t pushy, and very easy to work with. The whole team made this a quick painless process. Well be back. More

by danbriggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque , Paul Marschall

Nov 13, 2020

Certified Benz & Beemer responded

Dear Danbriggs: Thanks so much for sharing about how Que helped you to have such a great car buying experience. We are grateful for your business and will strive to provide you with a similar 5 Star experience when you do return.

October 30, 2020

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Employee Rating

The staff was friendly and professional and easy to deal with! Everything you would hope for in this type of transaction. I would highly recommend this dealership and Alexander. More

by dbowen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Padilla, Alexander Smith

Oct 31, 2020

Certified Benz & Beemer responded

Dear dbowen88: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing excellent customer service. Thanks for sharing how helpful Alexander and the CBB staff was. We really appreciate your business and strong recommendation of CBB to others. Please do not hesitate to let us know when we can provide you with another 5 Star experience in the future.

October 27, 2020

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Employee Rating

Couldn't be a nicer dealership to work with, from Brandon Schneider and Jesus Bello to the General Manager and Sales Managers, and finance dept. Brandon and Jesus have been so patient and helpful in finding More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller , Jesus Bello, Nissa Juarez, Paul Marschall, Ricardo Padilla, Brandon Schneider

Oct 27, 2020

Certified Benz & Beemer responded

Dear Suzy: We must say that yours couldn't be a nice review too! Thanks so much for sharing how well that Brandon, Jesus and the CBB team treated you. We really appreciate your kind words and support and are excited that you intend to return to CBB for your next vehicle! We look forward to delivering another 5 Star experience on your next visit.

October 10, 2020

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Employee Rating

I want to thank Benz & Beamer for showing me such nice hospitality and a strong emphasis on customer service. They took a vehicle that I wanted to trade in, that I didn’t have with me and they went ahead More

by Frank Vankat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Naimul "Que" Sadeque, Mark Miller , Dennis Dalton, Mark Reddick, Peter Williams

Oct 11, 2020

Certified Benz & Beemer responded

Dear Frank: We love to hear from our repeat customers! Thanks so much for sharing your detailed feedback with us. We couldn't be more pleased to hear how well you were treated by Que and the rest of the CBB staff. We are glad that you are so happy with your most recent purchase and intend on coming back again. We are grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

October 01, 2020

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Employee Rating

Robert Kirkwood was exceptional to work with. Went above and beyond and even came in on his day off to assist. I will definitely recommend him to all my friends and family. More

by Vroomvroom602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith , Robert Kirkwood, Collin Moore

Oct 01, 2020

Certified Benz & Beemer responded

Dear Vroomvroom602: We really appreciate that you have taken the time to share your feedback with us. It's great to hear that Robert went above and beyond in assisting you. Thanks so much for choosing CBB and for recommending our dealership to your friends and family. We hope to have the pleasure of assisting you again in the future.

October 01, 2020

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Employee Rating

Just purchased my dream car, a beautiful Range Rover! Robert was so knowledgeable and offered exceptional customer service!! I would highly recommend Robert to my family and friends! More

by aliamazem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood, Morgan McLeod, Alexander Smith

Oct 01, 2020

Certified Benz & Beemer responded

Dear alimazem: Nothing makes us happier than knowing that we helped our customers get into the perfect vehicle while giving them exceptional service so it's great that know that Robert was able to provide that level of service. We are grateful for your business as well as your strong recommendation to others. Please let us know when we can provide you (and those you refer) another 5 Star experience in the future.

September 27, 2020

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Employee Rating

So impressed with the buying of my new vehicle, truly a no hassle, no pressure buying experience. I would recommend anyone to go here first before going anywhere else! The cars that the have available for More

by Mark G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Paul Marschall

Sep 29, 2020

Certified Benz & Beemer responded

Dear Mark G: What a beautiful review! Thanks so much for sharing all about your fantastic, zero pressure car buying experience working with Andy. We also appreciate your recognition of the quality of our inventory too. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

August 16, 2020

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Employee Rating

Wow everyone JAMES is your guy, A true professional, he really made this a painless experience, this is the 2nd vehicle I have purchase at CBB and what a great staff, Thank you Nissa for all your help. You More

by Sidcrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller , Jesus Bello, Nissa Juarez, James Viator

Aug 16, 2020

Certified Benz & Beemer responded

Dear Sidcrist: WOW---what a great review! Thanks for choosing CBB again and letting us know just how well James and Nissa treated you on your most recent visit. We are so grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

August 12, 2020

Dealership Rating
Employee Rating

Our experience at Certified Benz and Beemer was unparalleled to other dealerships. The team is knowledgeable, mindful and extremely helpful/patient. We had gone in to check out a few BMWs but had a More

by kgarcia93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Robert Kirkwood

Aug 13, 2020

Certified Benz & Beemer responded

Dear kgarcia93: What an AWESOME review!!! Thanks so very much for detailing all about your first car buying experience. We are so glad that you appreciated our friendly, transparent, and zero pressure environment as well as our market-based pricing that allows you to purchase the vehicle at the best price possible without the adversarial back-and-forth negotiations that most car buyers hate. We are happy to hear that both Robert and Nissa were so helpful in making your first purchase such a great one. Thanks so much for giving CBB the opportunity to work with you and we look forward to being able to do so again with you in the future.

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