David Huang | Page 12

Great Experience Getting My BMW M340i I had a great experience getting my new car from the test drive to the negotiations to the final delivery. Everything was smooth and without pressure I had a great experience getting my new car from the test drive to the negotiations to the final delivery. Everything was smooth and without pressure. Highly recommend the sales team of Joe, Lenard, & David. More

by Brett Verified Customer Verified Customer

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Excellent experience David was an excellent salesman. He was helpful and knowledgeable. I never felt pressured to buy anything and because of these reasons I would recom David was an excellent salesman. He was helpful and knowledgeable. I never felt pressured to buy anything and because of these reasons I would recommend him to anyone. More

by JONATHANSCHWIEBERT Verified Customer Verified Customer

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Terrific experience I enjoyed my experience with this dealership and David Huang who is an excellent professional. David was patient, knowledgeable, and willing to cater I enjoyed my experience with this dealership and David Huang who is an excellent professional. David was patient, knowledgeable, and willing to cater to my vehicular needs. I'm very happy with my new car. Thank you! More

by GOSIUNKA Verified Customer Verified Customer

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Excellent Exoerience David Huang is an Excellent Sales Person. The whole process was seamless and easy to understand. He is very knowledgeable and friendly. I would recomm David Huang is an Excellent Sales Person. The whole process was seamless and easy to understand. He is very knowledgeable and friendly. I would recommend this dealership and David to everyone. I will be back to get another BMW soon More

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Pleasant Salesperson was pleasant and helpful. He gave us a reasonable lease deal. Rallye is a good dealership. They consistently tried their best to make each Salesperson was pleasant and helpful. He gave us a reasonable lease deal. Rallye is a good dealership. They consistently tried their best to make each transaction convenient for us. More

by DNAYU06 Verified Customer Verified Customer

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Misrepresentation and no follow through I purchase a BMW X3 with the adaptive cruise control specifically for driving in traffic, and the added navigation package to be read and dictate emai I purchase a BMW X3 with the adaptive cruise control specifically for driving in traffic, and the added navigation package to be read and dictate emails through Apple car play. The adaptive cruise control does not respond when someone cuts in, in traffic, and speeds up at times when it should slow down. The Apple car play does not work for email. I went through this with the Genius team and they told me this was normal for the ACC, and that the email interface is not available with this model. I have driven other cars with ACC and they have far superior technology. The email interface was totally misrepresented in that this would work and interface. When I told this to the sales manager Danielle, she said she would look into it and get back to me within an hour or two. It has been one week and I have called every day and left VM's with no reply's. I have yet to have the courtesy of a returned call from her. David, my salesman, called me back 2 days ago, and promised a return call with both he and her on the line. I called corporate who said that I should have the dealer take the car and run a diagnostics on the ACC. They also suggested to use Siri of the email. I have not been successful with the Siri interface on the Email. I have been trying to communicate with the sales personnel on the service call and a loaner, but they have not gotten back to me. Overall the the two options I have listed above are the reason I purchased the car. I am not only totally underwhelmed with the car (my previous car an Audi Q5 handled and cornered much better) for the above reasons, but I'm totally frustrated that no none has even the courtesy to return my calls and address my problems and the misrepresentation. More

by JOE@JAROFF.COM Verified Customer Verified Customer

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Amazing David was great all the way. Very smooth and pleasant to work with, for sure will recommend all my friends and family, and will buy again. David was great all the way. Very smooth and pleasant to work with, for sure will recommend all my friends and family, and will buy again. More

by redlegacy Verified Customer Verified Customer

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Exemplary Sales/Service My experience at Ralley BMW was exemplary. The sales and service staff was professional, knowledgeable and quickly and efficiently handled all of my c My experience at Ralley BMW was exemplary. The sales and service staff was professional, knowledgeable and quickly and efficiently handled all of my concerns. They are very forthright. No gimmicks, full transparency. I am looking forward to having a long-standing business relationship with this Dealer. More

by DW Verified Customer Verified Customer

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Lease of BMW X3 Experience was very positive, dealership showroom staff is always very courteous, test drive and final delivery went very smoothly. Follow-up question Experience was very positive, dealership showroom staff is always very courteous, test drive and final delivery went very smoothly. Follow-up questions and needs taken care of immediately. More

by AVOLPE16 Verified Customer Verified Customer

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Oil change Great customer service great waiting area. Everyone is so friendly and nice. Great atmosphere. Was not a long wait and tech guys are very knowledgable Great customer service great waiting area. Everyone is so friendly and nice. Great atmosphere. Was not a long wait and tech guys are very knowledgable More

by JIGAJAM Verified Customer Verified Customer

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