David Howell

xxxx poor management, 2024 I bought a Kia that sat in the service department for 18 months waiting on a part the service department for 18 months waiting on a part More

by bbgrlgodluvsmost Verified Customer Verified Customer

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Worse service we've EVER had! James in the service dept. was terrible! He would say we're getting our car a certain date then we wouldnt6hear from him. We don't live in Oklahoma s James in the service dept. was terrible! He would say we're getting our car a certain date then we wouldnt6hear from him. We don't live in Oklahoma so I pray we don't have to do business with them again. More

by CHIP.HANSON01 Verified Customer Verified Customer

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Great customer follow up, these folks do a Great job in taking care of the customer. taking care of the customer. More

by Kashif3 Verified Customer Verified Customer

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A huge shoutout to David Howell in the service department at kia downtown. They were incredibly helpful and knowledgeable when I brought my car in for oil change and fob programming. at kia downtown. They were incredibly helpful and knowledgeable when I brought my car in for oil change and fob programming. More

by Alfredo Verified Customer Verified Customer

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Didn't fill coolant. Upsold me to buy the oil change with oil additive. Had to buy a 20 jug of coolant and fill myself... what happened to the multi point inspection. Upsold me to buy the oil change with oil additive. Had to buy a 20 jug of coolant and fill myself... what happened to the multi point inspection. More

by sj_dogg_2000 Verified Customer Verified Customer

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The customer service was very good. The wait time was very short. Overall, i give them a 10 out of 10. The wait time was very short. Overall, i give them a 10 out of 10. More

by ramonamayor Verified Customer Verified Customer

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The service was quick & exactly what I wanted. There was no push to add services which I appreciated. I was offered a free uber home & back if I wanted it. I declined & waited. Everything was grea There was no push to add services which I appreciated. I was offered a free uber home & back if I wanted it. I declined & waited. Everything was great. More

by Dmmaddux Verified Customer Verified Customer

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The service and attention to my needs was fantastic. We would come back in the future. We would come back in the future. More

by cassie_golfer Verified Customer Verified Customer

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I had a great experience as usual. I was grateful for the Uber rides while my car was being worked on. David was friendly and helpful. I was grateful for the Uber rides while my car was being worked on. David was friendly and helpful. More

by malorievaughan Verified Customer Verified Customer

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Was very helpful to me. Got me in and out in a reasonable amount of time. Got me in and out in a reasonable amount of time. More

by Jim Verified Customer Verified Customer

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