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David Holmes

Overview Reviews (141) Inventory (214)

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David Holmes

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David Holmes

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

141 Reviews

Overview Reviews (141) Inventory (214)

4.8

141 Reviews

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141 Reviews of David Holmes

June 18, 2024

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Employee Rating

I have not had a great experience lately at Toyota. The service department has to much turnover. I have worked with David Holmes 1 time. He has been fine so far and is taking over a crap situation his The service department has to much turnover. I have worked with David Holmes 1 time. He has been fine so far and is taking over a crap situation his coworkers have created. I could not type my last 4 experience situations in this box, but if you would like to hear more, feel free to give me a call. We have purchased several vehicles from this location, but we will not be purchasing vehicles moving forward. My latest is a 2023 Tundra, i cannot believe the issues with this truck and the lack of knowledge in their service department regarding the remedies and parts. I wish someone could just actually help me out opposed to the typical move on to the next customer mentality. More

by beaujohn1111

Verified Customer

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Recommend Dealer

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Jun 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you sharing these concerns and have immediately forwarded them to our management team.We are looking into the issues mentioned and thank you again.Kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

June 13, 2024

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Friendly folks. Great service. Really appreciate your help with my older model and low mileage vehicle. Great service. Really appreciate your help with my older model and low mileage vehicle. More

by drbost09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and for highlighting our great service! We're glad we could assist with your older model and low mileage vehicle. We appreciate your support and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

June 12, 2024

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Excellent service. Very courteous and helpful. Car is always ready when promised. No complaints at all. Very courteous and helpful. Car is always ready when promised. No complaints at all. More

by cphsmom

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 12, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review! We are thrilled to hear about your excellent experience at Jim Norton Toyota. We are delighted that our team provided courteous and helpful service, and that your car was ready on time. We appreciate your feedback and look forward to serving you again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

June 12, 2024

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They were very friendly and took care of my car. I appreciate that they also washed my car! I appreciate that they also washed my car! More

by KROCKCHANDLEE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and leaving us a 5-star review! We are delighted to hear that you had a positive experience with our team, and we're glad you appreciated the care and the car wash. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 10, 2024

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Employee Rating

Didn't have to wait too long which was good for me at the time time More

by childofgod0205

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and sharing your experience. We understand the importance of timely service and are glad we could assist you promptly. We look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

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Employee Rating

Been going to Jim Norton Toyota for service for years, even tho there are places much closer to my house. JNT always provides me excellent service. even tho there are places much closer to my house. JNT always provides me excellent service. More

by jakewimer

Verified Customer

Workmanship

Recommend Dealer

Yes

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Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty and for choosing Jim Norton Toyota for your service needs over the years. We are thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch service in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

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Employee Rating

Always great service. Everyone in the dealership is friendly and helpful. I’ll definitely come back when I need service. Everyone in the dealership is friendly and helpful. I’ll definitely come back when I need service. More

by lindapogue

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words, Linda! We are thrilled to hear about your positive experience at Jim Norton Toyota. We appreciate your loyalty and look forward to assisting you again in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

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Employee Rating

You asked about so,done I didn’t meet. However, Chris was very helpful when we bought our car and Brian Arneecher was clear and accommodating with all our questions. However, Chris was very helpful when we bought our car and Brian Arneecher was clear and accommodating with all our questions. More

by JSUEBRISTER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Cooper, Brian Arneecher , Debbie, receptionist … terrific front.desk

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Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us! We appreciate your kind words about Chris and Brian. We're glad they were able to assist you effectively. Please feel free to visit us again for any future car needs or share your experience with others. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

June 06, 2024

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Employee Rating

I appreciate the professional service I receive at Jim Norton. David updated me on my Prius. Also, the men that transported me to and from my house were very professional as well. Norton. David updated me on my Prius. Also, the men that transported me to and from my house were very professional as well. More

by CM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your 5-star review and kind words about your experience at Jim Norton Toyota. We are delighted to hear that David provided you with excellent service and that our transport team was professional. We look forward to serving you again in the future and thank you for choosing us for your Prius needs. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2024

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Employee Rating

As usual, David was professional and addressed my issues and concerns. I will be back. and concerns. I will be back. More

by thornbrughmike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2024 -

Jim Norton Toyota Tulsa responded

Mike, thank you for your positive review of Jim Norton Toyota! We're thrilled to hear that David provided you with professional service. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

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