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David Hodges
David Hodges at Hodges Mazda
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David Hodges

Owner

Hodges Mazda

10681 Philips Hwy
Jacksonville, FL 32256

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of David Hodges

September 01, 2024

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Employee Rating

The customer service is beyond excellent. I have leased 4 cars and purchased 3. Thank you! More

by JONSEYKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hodges, Drew Woods, Rodney Cunanan , Brian aka Cheif

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June 14, 2024

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Employee Rating

Hodges Mazda at the Avenues provided excellent service on my truck. I highly recommend them. More

by DJRUTT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hodges, Clayton Rutt, Vincent Rafael, Rodney Cunanan, Thomas Maierhoffer

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June 08, 2024

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Employee Rating

Hodges Mazda is the only place I will go to when it comes to buying a new car. The service is outstanding, prompt and efficient. They remain the best in the business! More

by KEVKAP24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Rafael, Rodney Cunanan, Thomas Maierhoffer

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June 01, 2024

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Employee Rating

Gage did a great job and was very professional and courteous. Good communication and follow up. He is a great asset to the dealership. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmine Francese, Dan Hodges, Chuck Sale, Vincent Rafael, Matthew Tudor, Drew Woods, Brian "Chief" Hartwick, Thomas Maierhoffer , Ryan Blawn, Carl Grosso

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May 31, 2024

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Employee Rating

This dealership committed fraud. They forged my signature on a page issuing consent for waste removal services. However, I am not on any of their cameras, assigning the documents so More

by usgrudavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carmine Francese, Dan Hodges, Vincent Rafael, Matthew Tudor, Drew Woods, Rodney Cunanan

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May 31, 2024

Hodges Mazda responded

Mr. Pollare, You posting that we forged your signature is simply not true. You signed and paid for the work done to your vehicle the night you picked it up and had no issues. Two days later you called in having an issue with being charged for an item that you believed was covered under warranty (even though it wasn't) and we refunded it to you as a sign of good faith. Then another two days later you took issue with having been charged for anything at all even though you knowingly agreed to the services and their prices before they were performed. Upon your request, I provided copies of the signed documents going over all the charges including the shop supply charge which we disclose very transparently. You admitted on our recorded phone call that you reviewed the documents and that was in fact your signature on two separate lines. After stating this and being asked what you are trying to accomplish, you then back-pedaled and stated that it was not your signature on second thought. This immediate contradiction over something so easily identifiable as a signature was concerning and revealed your intentions. Posting online that we "committed fraud" is a blatant lie, unprofessional, and inflammatory. My staff and I were very professional, courteous, and generous with you; however, it seems no good deed goes unpunished. -Thomas Maierhoffer

May 31, 2024

usgrudavi responded

Conveniently, this dealership had no video evidence of a signature. All I requested, was the 65 I paid for waste removal. I agreed to paying for an alignment of 194 because I had agreed to such prices via a text message. Therefore, this dealership continues to lie because they had no video evidence proving that the signature was mine and cannot provide any real concrete evidence proving it. They also refused to refund, the fee of $65 which would have been a sign of real good faith. This dealership is extremely shady in their practices if they cannot provide camera footage of actual events happening. Very unprofessional and the staff here stand behind their LACK OF PROOF. Additionally, I had to call at 5 PM to see where my car was even though it had been finished at 11. No one bothered to call and let me know that the car was complete. It’s like everyone that works here is new on the job and do not know the proper ways to deal with customers.

May 08, 2024

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Employee Rating

Great service appointment. Kept me updated on the status of my car the entire time. Would recommend More

by BROOKENLUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hodges, Vincent Rafael, Rodney Cunanan, Jack Hodges , Travis Barefoot

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November 24, 2023

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Employee Rating

Jack and Vince were great and very helpful! Carl in service was great as well More

by ERIC.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Rafael, Jack Hodges , Jason Stephens

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March 03, 2021

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Employee Rating

Horrible purchasing experience and even worse when it came to service. I love the look of the car and it only has 2000 miles, but I can't wait to sell it and get something to help me forget all about it. More

by paul lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Hodges , Tony Escalante, Jordan Kirk, Jason Stephens

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Mar 15, 2021

Hodges Mazda responded

We are so sorry to hear of your negative experience. We pride ourselves in giving any and all customers the truly exceptional experience that they deserve and unfortunately, we have fallen short. Would you please call our General Manager Chuck Sales at 904-204-4674 with your best contact info, so we can find out a little more about your experience?

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