David Higgins
David Higgins at Herb Gordon Subaru
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David Higgins

Parts Manager

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5 Reviews
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5 Reviews

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5 Reviews of David Higgins

May 23, 2024

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Employee Rating

Vitaliy provided exceptional communication with prompt responses to concerns and amazing service. My Forester was cleaned and awaiting me upon arrival and has never ran as well as it does now that the rec More

by Roger J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Herb Gordon Subaru responded

Hi Roger, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 13, 2022

Dealership Rating
Employee Rating

I wanted an extra Subaru Crosstrek Start Up Guide --- David made it happen. It wasn't easy but his customer focus and service made it possible for me to receive within 2 days. GREAT job More

by airhero2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Barros

Mar 16, 2022

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2022

Dealership Rating
Employee Rating

This is the Best place to service your vehicle! I took my car in because I was having an issue and my mechanic told me there was nothing wrong with my car but I knew there was. I took the car over More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Herb Gordon Subaru responded

Hi Gallina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 03, 2022

Dealership Rating
Employee Rating

I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2020

Dealership Rating
Employee Rating

I called concerned with many leaks on my driveway. Thought it was coolant. Michael Goodman, service writer and his tech were very honest! Squeezing me into their schedule last min. Helping me with More

by Crosstrek
Recommend Dealer
Yes
Jan 20, 2020

Herb Gordon Subaru responded

Hi there! We're so happy Michael was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

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