David Gonzales

My wife set up an appointment for an oil change and tire rotation of Friday with Travis Pearcy, she was there for 3 plus hours then she was told that they put the wrong part on my truck and started the moto rotation of Friday with Travis Pearcy, she was there for 3 plus hours then she was told that they put the wrong part on my truck and started the motor and oil went everywhere. Travis said they cleaned all of the oil up and if she had any problems to call him back. My wife asked is it ok to drive my truck or does she need to just park the truck, Travis said it was all taken care of and ok to drive. My wife went and did her errands the rest of her day. My wife parked the truck in our driveway which we just bought a new home 14 months ago with new pavers. I get home shortly after and there is oil all over my new pavers. I called Travis and sent him pictures, Travis asked if I could bring the truck back. I was able to bring the truck back the next day and met with Travis and his mechanic. They took me inside of the shop and put my truck on the lift and the mechanic said there was oil everywhere and that Travis should of never let my wife take my truck home because of the oil everywhere and the engine getting too hot could have caused a fire. The mechanic said he needed to let the truck sit for an hour to let the engine cool off before using the power washer. Travis said while you are waiting, they would fill up my gas tank and also wash the truck. I walked out of the waiting room ten minutes later and saw at the northwest corner of the building the mechanic using a garden hose to wash the oil from under my truck. Travis called me and asked me where I was at, I said watching your mechanic spraying my truck down, I said to Travis I thought you were going to wait until my truck cools off before washing it down, Travis response, it cooled off fast. After I said I don't like f...ing liars, Travis hung the phone up. I walked around the building and found the mechanic and said please give me back my keys and I asked to speak with a manager. 5 minutes later two guys speed around the corner in a black truck cut in front of my truck like bullies. The smaller of the two of them said to me, you threaten my guy..... I said excuse me and also said this how is you address me? The two guys surrounded me trying to intimidate me. I asked the guy that was talking down to me what is your name? He said John and I asked for a last name, John said get the f.. out of here and never come back, I asked the taller one the what is name was and he would not tell me. John said again get the f... out of here and never come back, as I was walking to my truck the taller one said do not come up to like that. I had nowhere to go. Two xxxxx acting tough at a dealer ship knowing what they had did was wrong and this is how they act. I think John name is John Parske and the other one is Mark L'Abatte. If Courtesy was really wanting to fix the problem, check out the cameras at the southwest corner of the building and see how your management treat customers. I will not come back or refer anybody I know. I still have oil underneath my truck. More

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I would like to thank the team for the outstanding service I received here at Courtesy Chrysler Jeep Dode Ram. Many thanks to all David Gonzalez,Doyle Buckmaster and Brendan Hayes. THANK YOU !!! service I received here at Courtesy Chrysler Jeep Dode Ram. Many thanks to all David Gonzalez,Doyle Buckmaster and Brendan Hayes. THANK YOU !!! More

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To all the ones at Courtesy Jeep, you guys absolutely ROCK!! Alex Hightower, I have to say is truly exceptional and is extremely knowledgeable about all things Jeep and than some! Keep up the great job � ROCK!! Alex Hightower, I have to say is truly exceptional and is extremely knowledgeable about all things Jeep and than some! Keep up the great job 👍🏼 👏 More

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The best experience I have ever had at a dealership and Oscar was amazing to work with. Oscar was amazing to work with. More

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Courtesy Dealerships are the best around town. We’ve purchased multiple vehicles from them . Teddie Simmons is great to work with. The GM David Gonzales is top notch. Overall easy no hassle exper We’ve purchased multiple vehicles from them . Teddie Simmons is great to work with. The GM David Gonzales is top notch. Overall easy no hassle experience and fantastic customer care. More

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Teddy was honestly one of the kindest & down to earth salesman I’ve ever met. He helped my fiancé & I get into a Chevy Equinox as we are expecting a baby very soon. He was super knowledgeable about vehic salesman I’ve ever met. He helped my fiancé & I get into a Chevy Equinox as we are expecting a baby very soon. He was super knowledgeable about vehicles & provided excellent customer service. Having a person actually listen & provide feedback is hard to come by. I highly recommend him as he is truly a genuine soul. Thank you for a great experience buying our new family vehicle. More

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I went to Courtesy Jeep bc I needed a vehicle bigger than the one I had. My family is growing and getting bigger. I met Andre Hall he listened to my needs and my wants. I traded in my car and got a bigger the one I had. My family is growing and getting bigger. I met Andre Hall he listened to my needs and my wants. I traded in my car and got a bigger vehicle for my family. No hassle no games, just a great deal! if you want to go to Courtesy Jeep ask for Andre Hall! More

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Teddy and Matt did a great job start to finish. David was there after sale to take care of a small issue right away. Highly recommend! David was there after sale to take care of a small issue right away. Highly recommend! More

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The Best car buying experience! !Thank you, Andy Hinojosa!! I would recommend all my family and friends!! !Thank you, Andy Hinojosa!! I would recommend all my family and friends!! More

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Greetings, We recently had the blessed opportunity to walk into Courtesy Jeep of Superstitions Springs. My wife and I had the pleasure of working with a Courtesy Jeep team that far exceeded standards of walk into Courtesy Jeep of Superstitions Springs. My wife and I had the pleasure of working with a Courtesy Jeep team that far exceeded standards of customer care. My wife and I, on a whim, wanted to see a few jeeps. Upon walking in we met with Rory. Rory came out to greet us with a welcoming smile. Immediately he linked us up with Andre. Both these gentleman were the epidemy of what I would expect as a fellow team member. We were treated with dignity and respect the entire time. My wife and I felt like we were the only costumers at Courtesy Jeep. I haven't had an experience like this in a great while. Long story short. We are able to drive out with my wife's dream Jeep. My wife is currently undergoing stage three breast cancer treatment. To say the least this was a huge win for my wife. The only way this dream was made to be was because the compassion and authenticity of Andre, Rory, the GM at the time, and Matt the financial advisor. They literally picked us up and fought for us the entire way. I highly recommend going to Courtesy Jeep for the ultimate experience. Thank you so much Andre, Rory, GM, and Matt for an unforgettable memory that will forever last in my wife's heart. V/R Gilberto Rodriguez More

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