David Gonzales

They worked hard to find the truck that I specifically wanted and made sure that I was very satisfied with the truck wanted and made sure that I was very satisfied with the truck More

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By far the best customer service made me want to buy 10 cars definitely our new go to dealership cars definitely our new go to dealership More

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We bought a vehicle a few weeks ago. It's been back in their service garage for over two weeks. All we get is stories and lies... I'm not impressed with them at all. They pass the buck from one to another their service garage for over two weeks. All we get is stories and lies... I'm not impressed with them at all. They pass the buck from one to another and the phone doesn't work for outgoing calls. We call and are told "I'll have him call you right back" but they never call back.. This is absolutely ridiculous that It's almost time for my first payment and I still don't have my vehicle.Their full inspection of used vehicles is a joke. Neither side mirror moved to the left and I have no brake lights. And I'm not even sure of what else might not work since I haven't had the vehicle long enough to try it out. I had it one week, they had it back for a week. I had it a few days and they've had it since. More

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Worst. Experience. Ever. Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I fina Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I finally got it in to the shop. It’s been over a month and we still don’t have our new car back yet!!!! They said it was ready, we went there to pick it up, it looked worse than before. Their Glendale collision shop did a horrible job and I cannot believe they were going to give me the car back to me like that. I’ve had 5 different managers apologize, say they will follow up, call me on this day, send me emails. Nothing! Going directly to GM to try and find answers. More

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Awesome Thank you David G! I love my new Traverse! David had me on my way with my brand new beautiful Traverse in less than 2 hours! Thank you David G! I love my new Traverse! David had me on my way with my brand new beautiful Traverse in less than 2 hours! More

by dorinaduarte Verified Customer Verified Customer

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Helpful I spoke with Bryan to set up the appt who was pleasant on the phone as well as in person. He kept me in the loop on the issue being fixed as well as h I spoke with Bryan to set up the appt who was pleasant on the phone as well as in person. He kept me in the loop on the issue being fixed as well as how much longer I had to wait. He added a coupon to my service fee which helped tremendously with the cost. He also guided me to a salesman that he trusted to show me a few vehicles that I may be interested in buying. I spoke with a few others at an earlier date that weren’t as pleasant which persuaded me to not get service at this location but Bryan changed my outlook on the service center in surprise. I will be back. Thank you! More

by BECKITASS12 Verified Customer Verified Customer

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Unhappy They are helpful if you don't care about having a payment. They are way to pushy and I am no happy with their service. They are helpful if you don't care about having a payment. They are way to pushy and I am no happy with their service. More

by vogan4858 Verified Customer Verified Customer

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New vehicle David Gonzales listened to my needs and wants. My wife and I purchased our vehicle at the price I wanted. Will in finance was also good. David Gonzales listened to my needs and wants. My wife and I purchased our vehicle at the price I wanted. Will in finance was also good. More

by fatdaddy50 Verified Customer Verified Customer

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Great! All employees were helpful, respectful and easy to work with. I went in knowing exactly what I wanted and came out with just that. I am very happy. All employees were helpful, respectful and easy to work with. I went in knowing exactly what I wanted and came out with just that. I am very happy. More

by Lilmisscd21 Verified Customer Verified Customer

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We bought a truck We have thought about buying a new vehicle for some time now. We finally decided to go for it. David Gonzalez was our salesman. He was wonderful. He r We have thought about buying a new vehicle for some time now. We finally decided to go for it. David Gonzalez was our salesman. He was wonderful. He really listened to us and helped us find exactly what we needed. He was honest and friendly. He even hooked us up the all State agent there at the dealership so we we're able to get the truck on the insurance before we left. He answered all of our questions. Some were answered before we even asked. We we're very nervous when we first got there. But David made everything so easy. If we ever decide to buy another vehicle, we're going to Sand's in Surprise. More

by bryan.clack Verified Customer Verified Customer

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