David Garcia

Extremely Disappointing Experience – Honda of Libertyville My family chose Honda of Libertyville after my wife and toddler were in a serious car accident. We wanted a safe, reliable vehicle an Libertyville My family chose Honda of Libertyville after my wife and toddler were in a serious car accident. We wanted a safe, reliable vehicle and trusted the Honda name. Unfortunately, this dealership completely shattered that trust. We experienced bait-and-switch pricing, were pressured out of our own pre-approved financing, and were told add-ons like Permaplate were “mandatory.” The finance manager even said “Hope you don’t get in another accident” while trying to sell us gap insurance—knowing what my family had just been through. The vehicle was also delivered dirty and undetailed, and management has refused to take accountability. When I escalated to Honda Corporate (Case #15850808) and the BBB (Case #23892095), the dealership’s only “solutions” were to wash the car once or undo the sale entirely. Even Corporate agreed that “unwinding the sale” is not appropriate. This experience has been emotionally exhausting and completely unprofessional from start to finish. If you value honesty, empathy, and transparency, avoid this dealership and purchase your Honda elsewhere. More

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It was a pleasure to work with David Garcia as my salesperson when I was shopping for a new car. He is very service oriented and generously takes the extra time to show you all the tricky technology salesperson when I was shopping for a new car. He is very service oriented and generously takes the extra time to show you all the tricky technology you need to know to learn how to operate a hybrid. I appreciated his sincere desire to make sure I knew I could reach out with questions after the purpose was made. More

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Ben K. and Brent were really nice and helpful they probably gave us the best deal I’ve ever seen. They are just spectacular people and really made the proce and Brent were really nice and helpful they probably gave us the best deal I’ve ever seen. They are just spectacular people and really made the process easy. If you guys don’t get your car from them you guys are not doing it right. Get your car from them! More

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