David Dyer

I've had my car in for a radio warranty repair for a week now. A week over a radio! All I get back is.... still waiting to hear from Nissan. I have a very painful bone condition and driving the loaner car now. A week over a radio! All I get back is.... still waiting to hear from Nissan. I have a very painful bone condition and driving the loaner car (sentra) is increasing my pain day by day. I get no feedback aside from still waiting. This is my 4th Nissan, 2nd from Gunn and until now I have been over the moon with Nissan. I have to say, this is making me re-think my stance. Some customers have different needs and should be respected for them, not pushed aside and ignored. That is how I am feeling right now ignored and in pain. More

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David Dyer have always made sure my truck is well taken care of. Outstanding worker even to the point for Gunn Nissan to know, having him is a great plus! A+ and should give him a raise just because he k care of. Outstanding worker even to the point for Gunn Nissan to know, having him is a great plus! A+ and should give him a raise just because he knows his job well. I would not even think of taking my vehicle to anywhere but Gunn. Best regards, Felix Macias III More

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Fast and friendly service. The team was very professional and efficient. They had my vehicle ready in less than twenty four hours. The team was very professional and efficient. They had my vehicle ready in less than twenty four hours. More

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Pricing was upfront which i appreciated. Some surprise repairs did come up but knew it was somewhat to be expected overall great service. Some surprise repairs did come up but knew it was somewhat to be expected overall great service. More

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My experience with David was excellent and very professional. He was very pleasant to work with. professional. He was very pleasant to work with. More

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It was a great experience and they explain everything about your vehicle and more thanks about your vehicle and more thanks More

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Great place! David Dyer is always professional, friendly and thorough. The staff is very receptive and willing to help. Good job! David Dyer is always professional, friendly and thorough. The staff is very receptive and willing to help. Good job! More

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I love this dealership service area and experience . Very comfortable area and service advisor keeps you informed on what is going on. Very comfortable area and service advisor keeps you informed on what is going on. More

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I had a check engine light come on and promptly called Gunn Nissan on 6/11/25 to schedule a service appointment. I scheduled an appointment for 6/13/25 with DAVID DYER. In the meantime, I took my truck to Gunn Nissan on 6/11/25 to schedule a service appointment. I scheduled an appointment for 6/13/25 with DAVID DYER. In the meantime, I took my truck to a local mechanic for a quick diagnosis to see what I could expect as far as if the repairs would likely be something under warranty. They said it was just an issue with the starter which would need to be replaced. I tried calling my assigned "service advisor" DAVID DYER multiple times before my appointment because I simply wanted to ask if this part is covered by the manufacturer warranty but he seemed to be the only service advisor who was never available. I even left a voicemail at his extension and again, no communication / call back. I showed up for my appointment at Gunn today and they told me I would have to leave my vehicle until at least Monday (the soonest it would be able to be diagnosed). I was not happy with this but was willing to leave it if a loaner was provided. I was told a loaner would be $45 a day if my repairs were not covered by warranty. Ok, well is the starter covered by warranty? Yes or no - very simple question: is part #233009BY0A covered by the manufacturer warranty???? Yes or no but DAVID DYER would not give me an answer. Look if I'm going to gamble $180 minimum on a rental until my vehicle diagnosis I would like to know if at least the one part that is definitely malfunctioning would be covered. I understand that there might be more wrong with the vehicle but can you give me a simple yes or no if part #233009BY0A is covered under warranty???? I don't know if DAVID DYER is just too lazy to check but I can't stand lack of transparency and poor customer service. If I still lived in Austin I'd have gone to Round Rock Nissan. They are so transparent and helpful. They don't charge add-ons for used vehicles and prices on new vehicles are better than what I see Gunn selling. What could even be the point of coming here? If you're thinking about buying a vehicle here DON'T make the drive to Round Rock. If you're thinking about servicing your vehicle DON'T, go anywhere they're willing to answer simple questions. I guess I'll call Ancira and see if they will answer my simple yes or no question, at the very least maybe they'll call me back... More

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The service order writers were very helpful, listened to what my concerns were. They did not try to upsell any services or products. I truly appreciated that. what my concerns were. They did not try to upsell any services or products. I truly appreciated that. More

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