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David Del Cristo
David Del Cristo at Rockland Chrysler Dodge Jeep RAM

David Del Cristo

Service Department Assistant Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.4
380 Reviews
4.4

380 Reviews

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380 Reviews of David Del Cristo

November 25, 2025

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Employee Rating

Poor customer service, they are not friendly, rude, and unprofessional. Very disappointed from what I experienced. More

by Nataly845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maria Capello , Chrystopher Kenney

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Nov 25, 2025

Rockland Chrysler Dodge Jeep RAM responded

While social media is a valuable platform for sharing experiences, it also allows individuals to post anonymous negative reviews without revealing their identity. In some cases, these reviews do not reflect an actual experience but was posted with the intention to damage a reputation unjustly. Unfortunately, we were unable to locate any appointment or service record under the name provided in the review. To properly address your concerns, we need to be able to identify you and the service visit in question. Since we are currently unable to verify your information, we have no way to contact you directly. Please feel free to reach out to me personally so we can discuss the matter further. Customer satisfaction has always been and will continue to be a top priority for us. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

Nov 25, 2025

Nataly845 responded

Firstly, this is not social media. I received a link from your business to provide feedback based on my experience. The review I gave reflects my actual experience at your dealership. I do not need anyone attempting to “locate” my appointment or service record. I also do not wish to contact anyone there, because when I was at the dealership, no one wanted to talk to me. I tried to resolve the issue and communicate in person, and your staff refused and essentially gaslighted me. The response given above—whoever it came from—is the same repetitive message you send whenever a negative review is posted. Customer satisfaction is not a top priority for your service department at that dealership.

November 23, 2025

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Employee Rating

This dealership has fast, efficient good quality service. The service representative was friendly and knowledgeable. More

by karenmohlenbrok
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback on our fast and efficient service at Rockland Chrysler Dodge Jeep Ram. Our team strives to provide knowledgeable and friendly assistance. Thank you for choosing us.

November 23, 2025

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I continue to get great service everytime I go there. I'm going there to buy a new Durango soon More

by agould1969
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 24, 2025

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your loyalty and look forward to helping you with your new Durango at Rockland Chrysler Dodge Jeep Ram. Thank you for your continued trust.

November 22, 2025

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The service was very quick and I'm happy with my service. Thank you very much! More

by kl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are glad our team could assist you promptly. Thank you for choosing Rockland Chrysler Dodge Jeep Ram. We look forward to serving you again.

November 14, 2025

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Very friendly place! The technician and service advisor were both super nice. Clean, well-organized dealership—great experience overall. More

by vmocci
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Service Communication
Recommend Dealer
Yes
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Nov 14, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience at Rockland Chrysler Dodge Jeep Ram. We appreciate your feedback on our team and the dealership. We're glad it was a positive visit for you.

November 12, 2025

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Employee Rating

A very pleasant experience. Everything remained on schedule and everyone was extremely helpful. I waited while my repair was completed and the waiting area was clean, comfortabl More

by COREY.BAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capello

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Nov 12, 2025

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback about your repair experience and the waiting area at Rockland Chrysler Dodge Jeep Ram. It's good to know our team met your expectations. Thank you for choosing us.

November 06, 2025

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Brought my 2025 Wrangler in for service and all went great. Quick in quick out! More

by Joe Sacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capello

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Nov 07, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your 2025 Wrangler service. We're glad to hear the process was efficient. We appreciate your feedback.

October 17, 2025

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Employee Rating

Quick efficient easy had it done within 1 hour of drop off I would recommend More

by richieroo222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capello

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Oct 19, 2025

Rockland Chrysler Dodge Jeep RAM responded

It is wonderful to read that our Service Team offered you timely care. Thanks for sharing this excellent review and recommendation. Rockland Chrysler Dodge Jeep Ram is here for you and your automotive needs.

October 16, 2025

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Employee Rating

Surprised that an angry customer was very rude and hostile towards the employees especially the manager that was trying to help him. More

by tony.ortega95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 19, 2025

Rockland Chrysler Dodge Jeep RAM responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I'd like the chance to speak with you about your overall experience with our team during your recent visit. Please reach out to me at your earliest convenience. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

October 01, 2025

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Employee Rating

Fast and responsive service. Vehicle recall performed quickly and faster than expected. Would gladly recommend. More

by heathercaligione
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Capello

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Oct 01, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear you had a positive experience with your vehicle recall at Rockland Chrysler Dodge Jeep Ram. We appreciate your recommendation.

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