David Davila

I recently purchased my dream car, a 2025 430i xDrive Coupe, from BMW of Silver Spring. For the past 2-3 weeks, I have been relying on a car rental service for transportation for my household. My goal Coupe, from BMW of Silver Spring. For the past 2-3 weeks, I have been relying on a car rental service for transportation for my household. My goal was to be in possession of my dream car by 11/22/2024. From the moment, I requested a quote for my dream car, my Client Advisor, David Davila, went above and beyond to find my dream car before my 11/22/2024 deadline. David went above and beyond by broadening his search efforts and received the blessing from a BMW dealership in Missouri who had my dream car with the exterior color, interior upholstery color, trim, and features/options I wanted my car to have. David was able to give me an extremely better, good faith offer than another BMW dealership in Maryland offered to me. The other BMW dealership’s good faith offer was significantly higher. David honored the fact that I requested for an offer via Edmunds. David was able to find and secure my dream vehicle and have it in Maryland by 11/7/2024, opposed to another BMW dealership in Maryland who found me another vehicle that was being shipped out of New Jersey, which meant that vehicle would have been in Maryland after 11/7/2024. David informed me of BMW’s military incentive, where as the other BMW dealership never mentioned this incentive to me. David informed me of BMW’s incentive where if anyone in my household currently owned a BMW, I could receive an incentive for that as well. The other BMW dealership never mentioned that incentive to me. David Davila gave me real time updates throughout the entire process while we were waiting for my dream vehicle to clear customs at the Port of Baltimore and the In-Transit Process by the Carrier. Finance Department employee, Pedro, was very thorough and informed me of great warranty’s and protection plans/coverages for my vehicle. Also, Pedro was very thorough in providing me with a few ways I could choose to finance my dream car. Finally, Amit, Product Specialist, gave me an extremely, thoroughly and detailed training session in setting up my BMW app, syncing the app with my dream car, how to use all of the features in my car. As a first time, BMW buyer and beyond pleased with the extremely high level of professionalism and customer service that I received from BMW of Silver Silver Spring and the Team members that I mentioned in this review throughout my entire experience in purchasing my dream car! More

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David Davila made the whole process as easy as possible. From initial email, to spending a whole Saturday morning showing different options , to being the middle man between me and finance. The whole experi From initial email, to spending a whole Saturday morning showing different options , to being the middle man between me and finance. The whole experience was great. Thank you David!! You guys have gained a customer. Walter More

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Dave Davila and Joy Chilcoat took the sting our a disaster when the electronics and power steering failed in my 2019 BMW x3. They got me into a new 2024 X3 without fuss or drama. I got a fair trade i disaster when the electronics and power steering failed in my 2019 BMW x3. They got me into a new 2024 X3 without fuss or drama. I got a fair trade in for my junker, and a reasonable price for the new car. Dave spent several hours showing us the new features. He and Joy were knowledgeable, helpful and considerate during a stressful situation, and I’m grateful to them both. More

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People there go out of their way to make sure you have all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, all your questions answered ( I was new to BMW.). Also they were very patient when I changed my mind on which car I was interested in several times, and when we finally found the perfect car they had it shipped in the next day from several states away (my guess .. it was in South Carolina). I have had 10 new cars in my life and this one is my favorite. The comfort is unmatched and it’s sporty also. More

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Rachel is great to work with. I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have ze I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have zero complaints about the Rachel and the dealership. I plan on continuing to bring my vehicle here to have it service. More

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David Davila bent over backwards to help me find my perfect car! He was quick, knowledgeable, helpful, and very flexible with the entire process! He has helped me and my family for many years, and I perfect car! He was quick, knowledgeable, helpful, and very flexible with the entire process! He has helped me and my family for many years, and I will recommend him to anyone and everyone I know! More

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Thanks so much David (and Will from financing) for making the leasing process so seamless and painless. You both were very helpful in breaking down the details and having the patience to walk us through ever the leasing process so seamless and painless. You both were very helpful in breaking down the details and having the patience to walk us through everything. David, you made our decision to lease from you a no brainer. You most certainly exceeded our expectations from beginning to end and we are now loving our new X1- I would gladly lease/buy from you again in the future. More

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David Davila exhibited exceptional customer service skills. He was responsive to my questions, always prompt in his communication, and went the extra mile to ensure I felt comfortable with my decision. skills. He was responsive to my questions, always prompt in his communication, and went the extra mile to ensure I felt comfortable with my decision. His dedication and commitment to ensuring I found the perfect car were truly remarkable. Thanks to David's efforts, I am now the proud owner of my BMW vehicle, and it is everything I had hoped for. I firmly believe that David is a true asset to your dealership, and his commitment to customer service is second to none. More

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BMW of Silver Spring has great customer service with knowledgeable representatives who take their time and walk you through each process. knowledgeable representatives who take their time and walk you through each process. More

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Gen was very friendly and informative. He was very patient and answered all my questions. He was very patient and answered all my questions. More

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