David Cutts | Page 12

Service was GREAT, Joe Valente couldn't have been any nicer! BUT, was taken aback when Joe presented the Invoice of ~$60, for which I was very Surprised! Joe did his due-diligence and determined we boug nicer! BUT, was taken aback when Joe presented the Invoice of ~$60, for which I was very Surprised! Joe did his due-diligence and determined we bought an Ext. Warr. and NOT a Service Plan! I BLAME THIS TRAVESTY ON THE FINANCE MGR who kept us waiting for 4+ hours to sign the Final Paperwork on our new 2020 CRV-- By then, we were EXHAUSTED and just wanted to get outta there, so they MISLED US! NOT Salesman Jim Spinks fault- HE was GREAT; HOWEVER, I place the BLAME on the Bus.Mgr. SERVICE= GREAT! 👍😃😷 SALES= GREAT! 👍😃😷 SALES STRATEGY= 👎😡🤬 Hence, that's one of the reasons why I took my new business to Muller Honda in Gurnee! More

by bbonato Verified Customer Verified Customer

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We waited over 4hrs to Close the Deal on our 2020 CRV AWD! Dunno if that was an intentional "Ploy", to get us to agree to pay MORE; but we did in fact paid ~$200 more per month than we intended! T AWD! Dunno if that was an intentional "Ploy", to get us to agree to pay MORE; but we did in fact paid ~$200 more per month than we intended! This is our THIRD HONDA purchased thru this Dealership... Next time, we WILL SHOP AROUND! More

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Fast and efficient.Good jobThey did what was expected in a timely matter.Thanks again a timely matter.Thanks again More

by ehmukwonago Verified Customer Verified Customer

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My salesman was so helpful & patient. I couldn't have asked for a better one. asked for a better one. More

by rachaelhartwick Verified Customer Verified Customer

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Awesome employees made my purchase a great experience! Easy, Fast and friendly purchase! Highly recommended Easy, Fast and friendly purchase! Highly recommended More

by serg_menendez Verified Customer Verified Customer

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The salesman, Dave Cutts, was pleasant, not pushy. He let us browse at our leisure, which made us come back. There was, however, a little pressure to purchase the Honda warranty when signing the final p let us browse at our leisure, which made us come back. There was, however, a little pressure to purchase the Honda warranty when signing the final papers of my sale. More

by bobnbarb3642 Verified Customer Verified Customer

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Great experience. David was very informative and helpful! He took the time to go over the best value for us which is we really appreciate. helpful! He took the time to go over the best value for us which is we really appreciate. More

by carmellagrlica Verified Customer Verified Customer

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Friendly upfront quick service competitive pricing our sales representative was excellent he took the time with us and didn’t make us feel rushed he answered our questions and made the car buying process sales representative was excellent he took the time with us and didn’t make us feel rushed he answered our questions and made the car buying process easy would definitely recommend More

by j.alba Verified Customer Verified Customer

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They offered great support and serviceAnthony Rodríguez They offered great support and service Anthony Rodríguez and David Cutts remained in touch with me while the negotiations were being made and kept me They offered great support and service Anthony Rodríguez and David Cutts remained in touch with me while the negotiations were being made and kept me informed about updates Same with the finance office on Saturday as the deal closed Truly grateful! More

by crsrodriguez337 Verified Customer Verified Customer

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Great service with experienced salesperson. Really appreciate his attention and professionalism. Just the best! Thanks!! We weren’t sure about switching from Libertyville but sure glad we did. Felt appreciate his attention and professionalism. Just the best! Thanks!! We weren’t sure about switching from Libertyville but sure glad we did. Felt very comfortable and welcome! More

by lbhmun Verified Customer Verified Customer

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