David Cox

Dave Cox went above and beyond to make us happy and give the best deal! the best deal! More

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I wouldn't buy a roll of toilet paper from these jokers. Test drove and decided to buy a vehicle. I was then told I'd need to pay cash on the spot to buy the vehicle as paradoxically they don't take depos Test drove and decided to buy a vehicle. I was then told I'd need to pay cash on the spot to buy the vehicle as paradoxically they don't take deposits of any sort, such that a customer has a reasonable opportunity to bring payment while the vehicle was reserved for the customer trying to complete the purchase. Rather (in the case of a cash sale) only a bank check made out to them for the exact amount was acceptable as payment. What?! I didn't have a bank check at that instant made out in the exact (just calculated) amount to the dealership in my pocket. Well banks are generally closed in the evening so I intended to bring a bank check the next morning but was then told another customer was looking at the same vehicle, intending to finance the purchase so in this case no scrambling to obtain a bank check was needed. The vehicle was sold out from under me to the other customer even though I was trying to place a deposit on it the previous day such that I could complete a purchase in good faith. This is a beyond ridiculous customer engagement model and negative (if not outright hostile) customer treatment. A dealership employee trying to justify this conduct, stated the establishment is on shaky financial ground and this paniced approach (give me the money now or I sell to the next customer who stumbles in the door) was somehow a last gasp attempt for survival of the dealership. In retrospect I suppose it is fortunate I walked away free of any customer association with that flailing operation. But even if it does manage to momentarily survive, its sold-soul behavior will likely have it titanic anyway. Apparently this is a general customer concern as well -- it was underscored the certified 5-year warranty of this vehicle was backed by Allstate should the dealership evaporate during the warranty period. Guess I should have read the writing on the wall. Anyway if you seek spectacularly incompetent customer treatment from a struggling dealer, this is the place for you. For everyone else, spare yourself the aggravation and pass these clowns by on your way to the next Toyota dealer. Edit: another dealer self-inflicted embarrassment worth sharing: This vehicle had a rock hole in the windshield which was already radially spider web cracking. Obvious to anyone yet the sales guy was trying to dismiss it as a non-issue. I asked it be repaired as a safety issue, and the fact the windshield would otherwise split in a few weeks of driving. His manager wanted me to buy the vehicle that day and have the windshield repaired myself, whereupon I'd send them the bill. What?! I suppose that's what transpires at the end of the month when the Three Stooges of Toyota dealerships is desperately trying to stay afloat. More

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Wonderful experience working with Dave Cox! He was very patient with my elderly husband and me. Took the time to answer all our questions and made the whole buying process very easy and pleasant. patient with my elderly husband and me. Took the time to answer all our questions and made the whole buying process very easy and pleasant. More

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Terrific car buying experience! My cars electrical system died (not a Toyota) unexpectedly therefore I needed to replace it right away. Several people I know who had purchased their My cars electrical system died (not a Toyota) unexpectedly therefore I needed to replace it right away. Several people I know who had purchased their cars from David Cox suggested I reach out to him for a new car. He was able to meet with me right away and was able to get me in a 2019 Toyota Rav4 Hybrid the same day. He got me a terrific deal. I was amazed how quickly he was able to push through the paperwork. He took plenty of time to instruct me on operating the car and how to work all of electronic components. This is one of the best experiences I have had in purchasing a car. I highly recommend working with David Cox when purchasing a car. More

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Awesome experience! I have bought and leased three cars from David Cox. Each time he made the process smooth and easy. He goes above and beyond in getting you in to the c I have bought and leased three cars from David Cox. Each time he made the process smooth and easy. He goes above and beyond in getting you in to the car you want at the price you want! I will continue to work with David on my future purchases. I have recommended David to other members of my family who have also purchased cars from him. We will continue to come back to Toyota of Keene and ask for David. More

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forth new car from toyota volvo of keene This week I purchased a gently used Volvo xc 60 after trading in my xc 70 wagon which I purchased here. This is my forth vehicle purchase here in 20 This week I purchased a gently used Volvo xc 60 after trading in my xc 70 wagon which I purchased here. This is my forth vehicle purchase here in 20 years. These guys are great...no BS.. They have what you want ,when you want it and are easy to deal with, and, happy to get you the best possible pricing. One stop shopping..in and out within a few hours and your driving your new car!! Thanks Guys!! Joanne K. More

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by far the best This is the 5th truck I have bought here. Sales staff and financing are always great to work with. They took the time to find a truck that would work This is the 5th truck I have bought here. Sales staff and financing are always great to work with. They took the time to find a truck that would work with my budget while, supplying me with a quality truck. More

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Great Purcahse Experience. Thanks to all the Sales Dept at Toyota of Keene. My Daughter and I had a Fantastic Experince. Dave Cox was the Sales person who treated my daughter wi Thanks to all the Sales Dept at Toyota of Keene. My Daughter and I had a Fantastic Experince. Dave Cox was the Sales person who treated my daughter with respect and total professionalism. Bob Keeney the General Manager was involved throughout and gave her the best price on a 2017 Corolla. Lease. Thanks to Branko in Finance, he tied everything together nad she couldn't be happier. Go to Keene. They are truly the Best! More

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Buying experience Great people to do business with.Came from CT. To purchase a Tundra and communicated online and phone before I traveled to NH.Everyone I had contact w Great people to do business with.Came from CT. To purchase a Tundra and communicated online and phone before I traveled to NH.Everyone I had contact with was great and they gave a price quote that made the 2 hour drive worth it.When I arrived the vehicle was cleaned and ready to go.The total experience with the sales and finance staff was excellent.Highly recommend this dealer. More

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most pleasant This was the most pleasant, easiest car purchase experience we have ever had. No high pressure, friendly, knowledgable and these people actually smile This was the most pleasant, easiest car purchase experience we have ever had. No high pressure, friendly, knowledgable and these people actually smile and listen to your needs and concerns. Since we only purchase Toyotas or Hondas, this will be where we purchase any future cars. David Cox and Valerie Thank you. More

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