David Casino
David Casino at Gerald Kia of Matteson
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David Casino

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Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
10 Reviews
4.5

10 Reviews

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10 Reviews of David Casino

February 22, 2025

Dealership Rating
Employee Rating

They did a wonderful job with servicing my car they also provided me with transportation back to my destination until my car was ready More

by jjohnson2682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with the service at Gerald Kia of Matteson and that our team was able to assist you with transportation. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

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It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 21, 2025

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

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I would like if somebody could explain how some of the things in my car work I have no one to show me and when I ask, they ignore me More

by alyce082808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

Alyce082808 - Can you please reach out to me. I would love to have someone go over your features so you can enjoy the benefits of all the great options you have! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 16, 2025

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

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Employee Rating

The service provided was quick and easy. As a customer, I barely had to do anything. More

by TOMASJOE01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that your experience at Gerald Kia of Matteson was quick and easy. We strive to make the process as smooth as possible for our customers. We hope to see you again soon for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 16, 2025

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Employee Rating

Service takes entirely too long especially for a simple oil change. My tire was punctured by Kia during the process and I didn’t get a new one. 😡 More

by HARISSHARON852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Gerald Kia of Matteson responded

HARISSHARON852 - I apologize about the time it took to get that oil change done. Please reach out to me directly if there is something I can do to assist you further. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 14, 2025

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Dealership easy to get to. ..service as soon as we got there. Soon brought out car to view. David answered our questions promptly. Good experience. More

by kkswany42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel O'Reilly, Matthew Bucey

Feb 15, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're glad to hear that you had a good experience at Gerald Kia of Matteson and that David was able to assist you promptly. We appreciate you taking the time to share your thoughts. We look forward to seeing you again for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 10, 2025

Dealership Rating
Employee Rating

Kia of Matteson is the best dealership I've been to! ? They really take time out to genuinely understand your needs and wants in purchasing a vehicle. They are very compassionate and everyone is awesome More

by ivorybobbitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Gerald Kia of Matteson responded

Thank you so much for your fantastic review, Ivory! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Our team is dedicated to understanding our customers' needs, and it means a lot to us that you felt that compassion and support. We look forward to assisting you with your next car purchase! Don't hesitate to share your experience with others. See you next time! Sincerely, The Team at Gerald Kia of Matteson

February 05, 2025

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Everyone start to finish is very knowledgeable and happy to help with any questions or concerns. I would definitely do business with them again! More

by Smize21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter, Andrew Vela , Samantha Huff

Feb 06, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that you found our team at Gerald Kia of Matteson knowledgeable and helpful. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

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Employee Rating

Great customer service Great customer service great customer service Great Great Great customer service No more to say More

by nhansbrough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great customer service you received at Gerald Kia of Matteson. We look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson

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