David Ball

Took very little time and was very efficient. The man that serviced my car was very personable. I really enjoyed talking with him. The man that serviced my car was very personable. I really enjoyed talking with him. More

by LINDAKKK71 Verified Customer Verified Customer

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The visit was very quick and painless. I appreciate the professionalism of the staff and how personable they were! I appreciate the professionalism of the staff and how personable they were! More

by JBRUNTY14 Verified Customer Verified Customer

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Everyone was so helpful to us and made the transaction extremely easy. Drew was a great salesman and so helpful to us. extremely easy. Drew was a great salesman and so helpful to us. More

by momawpatty Verified Customer Verified Customer

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When I made the appointment, the person who scheduled me assured me that I was still covered under Toyota Care. When I arrived, I was told that was not the case. I understood the mistake and asked them to s assured me that I was still covered under Toyota Care. When I arrived, I was told that was not the case. I understood the mistake and asked them to still complete the oil change and tire rotation. I was then told that my tires could not be rotated because of wear. I have had my tires looked at since by another mechanic who said this is absolutely not the case and my tires have 10,000 more miles of use. I was given 2 estimates for tires that were over $1000, tires that I do not need. I was charged over $90 for an oil change and after reviewing the invoice, am still not clear what I paid for. The service department also tried to upsell me 2 filters (one I ordered online for $12 and replaced myself), costing over $50 each. I was also told I needed a throttle body service. Again, after checking with another mechanic, this is not the case. I will never return to this dealership again. My husband is in the market for a new automobile, and we will not give this dealership any of our business. I feel I was treated as though I wouldn't know better because I am female. Had my husband brought in my vehicle, I feel confident that the tires would have been rotated. The attendant who worked with me spoke to me as though I were from a foreign land and might not understand him. I have a doctorate--I can assure you I knew exactly what he was saying, and his tone conveyed it. More

by AMANDA.PREECE Verified Customer Verified Customer

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I love the work that the Service Department does. However, there's a lot to be said about the call center they use under the new ownership. Bring back the local connectivity and let me talk to the However, there's a lot to be said about the call center they use under the new ownership. Bring back the local connectivity and let me talk to the people who work there. I like them. I trust them. It works better for them and customers. More

by DONVSCALISE Verified Customer Verified Customer

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Service was great fixed very fast my only problem was getting threw on the phone to schedule appointment getting threw on the phone to schedule appointment More

by 1WENDYEDWARDS Verified Customer Verified Customer

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Toyota service center was fast, easy and pleasant. We were in and out for our scheduled maintenance, couldn’t recommend more. We were in and out for our scheduled maintenance, couldn’t recommend more. More

by B173 Verified Customer Verified Customer

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Service was performed on time and efficiently. The service advisor told me about additional service my car might need and gave estimates but was not pushy in recommending them. The service advisor told me about additional service my car might need and gave estimates but was not pushy in recommending them. More

by WKOSTO Verified Customer Verified Customer

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Great visit. Fast service with friendly staff. Haven’t had a bad visit yet. Will continue to have my service done here. Fast service with friendly staff. Haven’t had a bad visit yet. Will continue to have my service done here. More

by CEREALKLLER72 Verified Customer Verified Customer

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Victory Toyota has always been there for the wife and I when we needed repairs done on our vehicles with professional results. when we needed repairs done on our vehicles with professional results. More

by TCULP7186 Verified Customer Verified Customer

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