David Ball

Went in for the free oil change at 10,000 miles. When I returned home I checked the oil level and it was 1/2 inch above the full line on the dip stick!! I have always heard that overfilling was When I returned home I checked the oil level and it was 1/2 inch above the full line on the dip stick!! I have always heard that overfilling was very dangerous. Not sure I have any confidence in the staff at Victory Toyota. More

by kenb304 Verified Customer Verified Customer

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Love this place and wouldn’t change a thing about it! Keep it up everyone Keep it up everyone More

by cody.m.smith91 Verified Customer Verified Customer

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I always take my car here, but that day, they seemed a little more stressed than usual. All my other visits have always been pleasant conversations with staff and joking, but that day, everyone seemed off little more stressed than usual. All my other visits have always been pleasant conversations with staff and joking, but that day, everyone seemed off and barely talking. It’s always fast in and out, which I appreciate because I always have my small children. I’m not sure if it’s the change of ownership or what, but I hope this isn’t the new norm. More

by TRACYANN7704 Verified Customer Verified Customer

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I dont really remember the names of the people I interacted with. But this review insists I give some stars. Anyway, the service was good. Thank you for your time, quality work, and respectful inter interacted with. But this review insists I give some stars. Anyway, the service was good. Thank you for your time, quality work, and respectful interactions. More

by RIVKALJ Verified Customer Verified Customer

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Good visit. Great services! Nice waiting area. Fifteen is a lot…thank you. Thank you Great services! Nice waiting area. Fifteen is a lot…thank you. Thank you More

by JMW52287 Verified Customer Verified Customer

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excellent - no delays, either -no delays either - no delays either- no delays either - no delays delays either- no delays either - no delays More

by KLDEVRICK Verified Customer Verified Customer

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The reason for the rating of only a three is when we got home and looked at the paperwork it said they had replaced the battery and we had to call to find out why. When called , they said it was a mistake home and looked at the paperwork it said they had replaced the battery and we had to call to find out why. When called , they said it was a mistake in the paperwork and had not replaced the battery. More

by MZCASTLELADY Verified Customer Verified Customer

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Very quick and precise maintenance. Always easy to make an appointment and clean facility while you are waiting for your car. Always easy to make an appointment and clean facility while you are waiting for your car. More

by CARLOAGYAPAS Verified Customer Verified Customer

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They do good work in a timely matter. Also very professional and a bunch of nice people. Also very professional and a bunch of nice people. More

by DDAVIS4618 Verified Customer Verified Customer

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I arrived at the front desk for my 1st service visit. I was greeted and immediately escorted to the service dept. Approx 4 male employees were standing there, but no one said a word. Finally the older of I was greeted and immediately escorted to the service dept. Approx 4 male employees were standing there, but no one said a word. Finally the older of the 4 stepped up to the counter and asked what he could do for me. I told him it was the 5000 mile service. “Where are you parked?” he inquired. I told him in the front, left of the front entrance. He looked confused, then said in a short voice, “well, typically most people park outside the service area here. I guess I will look for your car.” It didn’t feel like a helpful comment, but rather like I was being lectured. I commented again that it was my first time there for service. He found my car, and I was out in 40 minutes. He was much nicer and pleasant while I signed my papers. The visit was great other than his less-than-welcoming words. More

by CHERIE102864 Verified Customer Verified Customer

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