David Andrew | Page 27

Was in lobby for an oil change and software update for five hours and had no contact unless I asked for information. Worst service ever five hours and had no contact unless I asked for information. Worst service ever More

by Spk1517 Verified Customer Verified Customer

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Quick and easy services the staff was polite and courteous, Jennifer was my advisor super cool employees courteous, Jennifer was my advisor super cool employees More

by Koyola84 Verified Customer Verified Customer

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Excellent service and very friendly staff. They always make me feel good and they do an excellent job with my Kia. Thank you Madison Nadeau They always make me feel good and they do an excellent job with my Kia. Thank you Madison Nadeau More

by madisonn83 Verified Customer Verified Customer

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Vehicle side mirrors stop working and dealer refuse to repair because they claimed repair was done to the car though nothing was ever repaired on our part. Vehicle was purchased in that same condition. So repair because they claimed repair was done to the car though nothing was ever repaired on our part. Vehicle was purchased in that same condition. So this is something they should have cought and address before selling us the vehicle. 2nd key was never provided as promised even though it's a certified pre-owned with warranty. They give me info for a key guy to pay $280 after spending $50,000 on a vehicle. Dealer just want to get the sale and that's it. More

by 24befrance24 Verified Customer Verified Customer

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My experience from start to finish was perfect! I dropped my car off early (8am: appt at 11a) for a recall replacement item, on my 2024 Kia. I was asked if I was staying w/ my vehicle. I decided to I dropped my car off early (8am: appt at 11a) for a recall replacement item, on my 2024 Kia. I was asked if I was staying w/ my vehicle. I decided to go back home.. He asked if I would like a pickup @ home when it was ready! Really? Absolutely, yes!! I didn’t have to call an Uber. Plus.. My car was ready by 11a. When the driver picked me up- he was very pleasant and we talked about restaurants to try (I just moved to Florida from NC). When we arrived at Kia.. my car was washed & waiting for me to take her home! I love a babysitter that gives my baby back happier & cleaner than I left her! They can watch her anytime! Thanks Longwood Kia Team! More

by Dsweetestsmile Verified Customer Verified Customer

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David Andrew and Patricia Miller are Head and Shoulders above the Rest. Awesome They Both are and Greenway North Thank you 😊 above the Rest. Awesome They Both are and Greenway North Thank you 😊 More

by agrider1968@gmail.com Verified Customer Verified Customer

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I am in process of purchasing my 4th Kia from this dealership. I keep returning because of their Service Department. dealership. I keep returning because of their Service Department. More

by cpierce40 Verified Customer Verified Customer

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My service advisor Theo is very thoughtful and takes good care of me.. good follow up care of me.. good follow up More

by Kb Verified Customer Verified Customer

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When I arrived to get my car only one person greeted me and even acknowledged that I was there. My service provider Theo was not very helpful regarding my services and only communicated through text even w and even acknowledged that I was there. My service provider Theo was not very helpful regarding my services and only communicated through text even when I called multiple times. My car was at the dealership for over 1 month waiting for a part and I had to fight to get a rental car when my serviced provider said that I can still drive my car without AC. Very poor customer service. I also asked for an oil change in which she never told me that there was a cost at this dealership because it was not where I purchased the vehicle. After waiting a month for my car when I went to pick up my vehicle it was filthy, and they charged me over $100 for an oil change that I get free at Deland Kia. It wasn’t until I complained that the charge was removed. Honestly this was my first time at this dealership and I will never ever go back for any work on my car. I’d rather drive to Orlando than to ever bring my car back. Lack of communication and poor service by my provider. More

by roseg1729 Verified Customer Verified Customer

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Irresponsable Poor customer service Disrespectful with clients time and liars. You never know what they are doing for real in your car. with clients time and liars. You never know what they are doing for real in your car. More

by daicyortega Verified Customer Verified Customer

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