Excelente servicio, el trato que recibo de sus empleados
fue fenomenal, sus precios y su atencion !! Muchas gracias
fue fenomenal, sus precios y su atencion !! Muchas gracias
More
by mariluzgpalacio
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Jose Vega
May 13, 2024 -
Greenway Kia North responded
Mariluz, gracias por compartir su experiencia positiva con nosotros en Greenway Kia North. Nos alegra saber que nuestro equipo le atendió bien y está satisfecha con nuestros precios. Gracias a usted!
Our “Previously owned” 2020 Kia Sol in “certified
condition”, with the original warranty from your dealership, the entire engine failed due to only after 5,037 miles and less than one year of usage.
condition”, with the original warranty from your dealership, the entire engine failed due to only after 5,037 miles and less than one year of usage. We were stranded in Valdosta, Ga. and was denied because of previous coverage!
We are now out pocket of over $10,000?
We took our vehicle to a local repair shop for the AC replacement and was fixed for less than $2,000. Your estimated cost was $3,000?
Please, inform any prospective customers as to deal with their deception of their business!
More
by derhodes3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Vega
May 16, 2024 -
Greenway Kia North responded
I'm really sorry to read about your experience. It's concerning that you've had such significant issues with your vehicle, especially considering it was certified and under warranty. We certainly don't want any of our customers feeling deceived or out of pocket due to unexpected costs. I'd like to look into this further for you - please reach out at your earliest convenience so we can discuss this in more detail. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com.
Well good friendly great service professionals timely
will recommend any one to Kia service thanks
will recommend any one to Kia service thanks
More
by LINDAGODWIN958
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Jose Vega
May 13, 2024 -
Greenway Kia North responded
Thank you for reviewing Greenway Kia North! It was so kind of you to share your experience, Linda!
Excellent service and quickly.
Great customer services. I would like to promote this Dealer Kia to my friends.
Great customer services. I would like to promote this Dealer Kia to my friends.
More
by omymaldobe123
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Ari Suarez, Jose Vega, Monica Sales
May 09, 2024 -
Greenway Kia North responded
Thanks for the positive feedback! We're glad to know you had a great experience at Greenway Kia North. Your recommendation means a lot to us!
I was very genuine.
I understood everything wonderful job. I love Kia. Ricardo, you’re no my number one. I love all the employees. They’re very kind and generous. Thank
I understood everything wonderful job. I love Kia. Ricardo, you’re no my number one. I love all the employees. They’re very kind and generous. Thank you.
More
by TRISHAGILBBT8
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Ari Suarez, Jose Vega
May 07, 2024 -
Greenway Kia North responded
We're so glad to know you had a wonderful experience with Ricardo and the rest of our team at Greenway Kia North! We appreciate your kind words, and we look forward to serving you again in the future. Safe travels!
My experience at Greenway Kia North was wonderful.
I had a great sales man Gemoi who did an excellent job of getting me in the car that I wanted. I love Greenway Kia North 👍🏾❤️
I had a great sales man Gemoi who did an excellent job of getting me in the car that I wanted. I love Greenway Kia North 👍🏾❤️
More
by henryterrese
Other Employees Tagged:
Gemoi
May 07, 2024 -
Greenway Kia North responded
Henry, we're so glad to know that Gemoi was able to help you find the perfect car at Greenway Kia North. Thanks for sharing your experience and enjoy your new ride!
Great experience!
! Monica was very informative, helpful and made the process seamless. Went out of way to make sure I got the car I wanted.
! Monica was very informative, helpful and made the process seamless. Went out of way to make sure I got the car I wanted.
More
by jackiiomarie
Verified Customer
Verified Customer
Other Employees Tagged:
Monica and Hamza.
May 06, 2024 -
Greenway Kia North responded
Jacki, we're so glad to know Monica provided you with a great experience at Greenway Kia North! We always aim for seamless transactions and happy customers. Enjoy your new car!
I had an 8am appointment and arrived a few minutes early
but was immediately greeted y my service coordinator Jennifer. She told me the service required would take 2-3 hours. At 10:45 I drove out in a rep
but was immediately greeted y my service coordinator Jennifer. She told me the service required would take 2-3 hours. At 10:45 I drove out in a repaired and freshly washed vehicle! That’s all I can, keep your word!
More
by Alpo821
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jennifer
May 06, 2024 -
Greenway Kia North responded
We're glad to know that Jennifer and our team at Greenway Kia North were able to provide you with prompt service! We appreciate your feedback, and we'll always strive to keep our word. Safe travels in your freshly serviced vehicle!
First, they continuously kept ordering the wrong parts
for my car which led to them keeping my car for an extra 3 weeks. Second, while they had my car for 3 weeks they stole money from my car. It was repo
for my car which led to them keeping my car for an extra 3 weeks. Second, while they had my car for 3 weeks they stole money from my car. It was reported by the technician and given to an advisor (whom i have never spoken to) and he then stated that he called me and i came and picked it up, which never happened, then changed his story and said a lady (who was not me) came and said it was hers and was let into MY vehicle and she grabbed the money. All while this has been going on, i have called multiple times and spoke to the service manager, Joe Vega, who has been way less then helpful during the whole situation. He did nothing to help me, i never got calls back or updates and he laughed the whole situation off. Lastly, i reached out to the GM and was not ever able to get into contact. I am still currently waiting on a call back that i am expecting to never get. Safe to say i will never be back.
More
by Helena Zepeda
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Vega
May 16, 2024 -
Greenway Kia North responded
Helena, I'm truly sorry to read about your experience. It's clear that we've fallen short of our usual standards and for this, we apologize. We take matters like these very seriously and would appreciate the opportunity to rectify the situation directly with you. Please reach out at your earliest convenience so we can discuss further details about what happened here - Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com
I am very unhappy please speak to your surface
representative Frank. He can answer any questions.
representative Frank. He can answer any questions.
More
by anderia
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Gansham, Ari Suarez, Jose Vega, Service department
Apr 29, 2024 -
Greenway Kia North responded
It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit from your perspective so we can improve going forward. Please reach out when you have the chance. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com