David Anderson

Helpful, polite, explains the services in detail, called as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. as soon as the vehicle was evaluated to get approval for required services. Didn’t over sale unnecessary repairs. More

by pvon77 Verified Customer Verified Customer

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I had a 9:00 appointment for which I was right on time for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 o for. I was not checked in until 9:25-9:30. This is unacceptable. Isn't my time as valuable as theirs? They either had too many appointments at 9:00 or they accepted walk ins ahead of us who made appointments. More

by rlovich629 Verified Customer Verified Customer

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The service dep at Jessup it not experienced and not very with 2024 caddy escalade with 2024 caddy escalade More

by pslimo247 Verified Customer Verified Customer

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David Anderson and Service Department Supervisor Ron Austin are second to none. They are consistent, constantly professional, excellent listeners and dedicated to their craft. They definitely deserve th Austin are second to none. They are consistent, constantly professional, excellent listeners and dedicated to their craft. They definitely deserve the esteem and recognition of their site leaders and corporate leadership for exemplifying the quality of the company's brand and ethos through their stellar in person communication and support. I highly recommend them to anyone and they stand out in this world. More

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Dave did an excellent job of explaining all price costs with me, and kept me informed as to the vehicles progress. with me, and kept me informed as to the vehicles progress. More

by TNWHATLEY Verified Customer Verified Customer

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I think it was informative. No problems went unsolved at my appointment, arranged Uber ride while waiting. No problems went unsolved at my appointment, arranged Uber ride while waiting. More

by KCLUVS2TRAVEL99 Verified Customer Verified Customer

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Anderson was a great help, but Cesar in sales denied me a new battery when purchasing the vehicle. I explained the vehicle needed a new battery, and I was told no. About a month later the battery died, and I new battery when purchasing the vehicle. I explained the vehicle needed a new battery, and I was told no. About a month later the battery died, and I had to lose hours at work, and purchased a new battery. Makes me wonder what other corners are being cut. More

by czamano82 Verified Customer Verified Customer

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I came in for a 50k service, David was very helpful and did a great job communicating and taking care of me. Would highly recommend did a great job communicating and taking care of me. Would highly recommend More

by jesse.ditson Verified Customer Verified Customer

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We appreciate the expertise of the mechanics, but your prices are so outrageous we now only use Jessup for warranty work. David was friendly enough but doesn't go the extra mile. prices are so outrageous we now only use Jessup for warranty work. David was friendly enough but doesn't go the extra mile. More

by JULIEHOPEDOOLEY Verified Customer Verified Customer

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David was very helpful and great to deal with. He was kind enough to get my car for me when transport was backed up. He was kind enough to get my car for me when transport was backed up. More

by deemoore8 Verified Customer Verified Customer

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