David Ambrozevitch

On July 1st 2023 My wife and I bought a brand new 2023 Toyota Tacoma from Mike G. We took the delivery of our vehicle the same day, we did make one mistake, we did not get on the bed of the truck to inspe Toyota Tacoma from Mike G. We took the delivery of our vehicle the same day, we did make one mistake, we did not get on the bed of the truck to inspect the roof, who does this?? 3 Weeks later I discovered the roof was damaged, after getting professional advise confirming this is from unloading, the manager Dave Ambrozevitch was unsympathetic, disrespectful and insulting in his response and blamed the damage on us, send us away. This is the most dishonest and rude treatment we have ever experienced and they received their money AND DO NOT CARE . We have bought 4 vehicles from Lithia this the 5th and last. THE WORST MANAGER. I feel sorry that a great salesman like Mike work for a manager like this. More

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Sarah is always very friendly great customer service and my car is finished within a timely manner definitely would recommend my car is finished within a timely manner definitely would recommend More

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Trevor Robertson, Casey Hedrick and Dave Ambrozevitch did a great job, explaining the new Sequoia. Thank you a great job, explaining the new Sequoia. Thank you More

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I was helped out by Rob, who worked with me to buy some new tires for our 4runner. Rob was super professonal and courteous. The qoutes he gave me were around $500 less then Les Schwab, and the warrenty w new tires for our 4runner. Rob was super professonal and courteous. The qoutes he gave me were around $500 less then Les Schwab, and the warrenty was even better. I have always been given great service from this team, including the management. I will definitely becoming back when I need anything else that they could posdibly offer. More

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This newly remodeled dealership and service center is quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , customer service reps will lie repeatedly about times and service done, try and be your best buddy and “hook you up” . technicians are incompetent and don’t care about their work. On the outside they look like a professional dealership but fail over and over again with their customers. You would think having purchased a vehicle from them they would try and take care of you!? Not here you are a low number at best. They advertise customer service is priority while lying and smiling right to your face. I wish this was isolated incident but from the first time I brought car in they lie. Im stuck with overpriced service agreement and forced to get my Maintenance there. 8 years and 225000 miles later still can’t get it right. I’ve even started going elsewhere and paying for service I’ve already paid for just to get job done correctly. Do yourself a favor run away as fast as possible. Because you want have a good experience at Lithia Toyota of Redding, Ca More

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On February 22, 2022 at 3:45pm I took my brand new 2021 Toyota Highlander to get its first 5,000 miles oil change and tire rotation. Within 36 minutes the task was completed. As soon as I arrived home I no Toyota Highlander to get its first 5,000 miles oil change and tire rotation. Within 36 minutes the task was completed. As soon as I arrived home I noticed these lights were turned on: check engine light, low engine oil pressure, low engine oil, and secondary collision brake system. I called Lithia Toyota of Redding with my concerns and they advise me to drive the vehicle back to the dealership, about a 15 minute drive back. Upon arrival, I notified one of the mechanics who looked under the vehicle and noticed oil was dumping from underneath. He proceeds to get in the vehicle and drives it into their shop onto the lift. After they inspected the vehicle they realized that during the oil change they forgot to remove the old oil gasket and they put a new one on top of it, which has caused the issues listed above. Lithia notifies me that they would like to keep the vehicle overnight to inspect the vehicle. The next day February 23, 2022, I went to pick up my vehicle at 9am. Upon arrival Robert wanted me to sign the work order that I was picking up the vehicle because of an engine light was on. None of the above was documented. After spending about two hours talking with Dave the general manger, Robert the service advisor, and Susan the customer affairs they said they would give me documentation. Which this never happened. Until I had my mom (who’s Caucasian) come in and within 10 minutes I finally got the documentation. Why was it so difficult for an Asian American widow/single mother to get this documentation? I did request for an oil analyst, but I’m assuming this request was denied since it has been a month since the incident and no one has contacted me back regarding this. They did not care of my concerns that with the low engine oil pressure light on and driving with it on there is a high possibility that this undermined the life of my brand new Toyota Highlander. Lithia also did not clean the vehicle from the oil dumping underneath. I want the peace of mind that my new vehicle that I put my savings on would last, thus the reason why I requested for the oil analyst. Bottom line: Lithia Toyota of Redding does not care for its community and an Asian American windowed single mother. It’s appalling that Toyota Corporation supports Lithia on how they handled the situation. More

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4 to 6 weeks advance reservations for an oil change 4 to 6 weeks advance reservations for an oil change REALLY! Quik-Lube across the street gets it done in 15 minutes 4 to 6 weeks advance reservations for an oil change REALLY! Quik-Lube across the street gets it done in 15 minutes More

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We purchased a new 4Runner, The team was knowledgeable, professional and curious. Did a great job. They put together a good team ! professional and curious. Did a great job. They put together a good team ! More

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Steve was awesome to work with. No pressure, very knowledgeable. Highly recommend. Great team great service. This is how buying a car should be. Thank you Lithia Toyota knowledgeable. Highly recommend. Great team great service. This is how buying a car should be. Thank you Lithia Toyota More

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Lithia Toyota has exceptional sales people and service personnel. Our family purchased 6 vehicles there and my staff members have purchased several more.. (24)_____________________________ We greatl personnel. Our family purchased 6 vehicles there and my staff members have purchased several more.. (24)_____________________________ We greatly appreciate the the warm and welcoming attitude of our sales person, Jim Eddy and the professional, "over the top" service we have received from service manager, Mike Nightingale and Bruce MacFarlane, who have been consistently fair, friendly and faithful in effectively solving the few service problems we have experienced. More

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