David Ahern

We were greeted promptly! Carlos Candia helped us from the first step of our arrival to the completion of service. He was professional, helpful, friendly and kept us abreast o Carlos Candia helped us from the first step of our arrival to the completion of service. He was professional, helpful, friendly and kept us abreast of every stage of service. We had a few services to get done and our wait wasn't too long. Nice experience! More

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Jonathan is a very professional, attentive, and helpful gentleman. I am very satisfied with his service. gentleman. I am very satisfied with his service. More

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I was very satisfied with the service and the quality of service provided with my vehicle service provided with my vehicle More

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When we must go to dealer for our 2 automobiles It has always been a pleasant experience since 1977!! Thankyou Mrs Donald Black always been a pleasant experience since 1977!! Thankyou Mrs Donald Black More

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Tried to have work done on my Truck at this location, but the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They was the body shop and service center are not honest, their employees don't follow up, or follow through, everything they tell you will be a lie. They wasted enough of my time, that I have to warn others. Have questions? Need service? Skip Koons Chevy of Tysons. I Called Koons Ford of Falls Church, who advised they would just take the Truck to LineX for me, one call. Never had any experience with any Koons dealer like I had at Tysons. Respect your customers, and take their money, when they try and buy services...... More

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Excellent service. Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. T Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. They even arranged a shuttle to pick me up and answered all my questions regarding the condition of my car More

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Always listens and helps with what I need. They were fast and respectful of my time. They were fast and respectful of my time. More

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The real deal clean dealership they have accurate diagnostics and you outta go get your car checked there. diagnostics and you outta go get your car checked there. More

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Great communication during the entire process! Picked up and dropped off in the time promised and the level of customer service is top notch.. Picked up and dropped off in the time promised and the level of customer service is top notch.. More

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Koons’ service is great. They are courteous and knowledgeable and when I show up for a service they are prepared and get me in and out and on my way. Although I live about 50 miles from Koons I wi knowledgeable and when I show up for a service they are prepared and get me in and out and on my way. Although I live about 50 miles from Koons I will happily drive there for my service because they have demonstrated that I am an important customer. More

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