Dave Ware | Page 6

Zack was very friendly and helpful. This was the easiest and fastest car buying experience I’ve had. Zack told me the asking price, I told him the price I was willing to spend, and we m This was the easiest and fastest car buying experience I’ve had. Zack told me the asking price, I told him the price I was willing to spend, and we made the deal. In and out in just over an hour. More

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This is the 3’rd car that I’ve purchased at BMW West Suntrup and was delighted to work with Dawn. She helped me from the beginning to the end point for what we needed & I definitely would work with her Suntrup and was delighted to work with Dawn. She helped me from the beginning to the end point for what we needed & I definitely would work with her in the future. I’ve returned to this dealership because of their top notch quality, professionalism, teamwork of the whole facility, very fair prices, excellent service. More

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We just bought our second BMW from this dealership and things went even smoother. Today, I stopped by to pick up my title work and ask some questions of Adam Ishak, who sold us my new X3. Adam wasn't ava things went even smoother. Today, I stopped by to pick up my title work and ask some questions of Adam Ishak, who sold us my new X3. Adam wasn't available so Dave Ware stepped in to assist. We needed a "genius" so Dave involved Zack Forister, who assisted in getting my SiriusXM working as something had gone wrong in the initial activation. Zach devoted the necessary time in contacting two different SiriusXM help desks until the issue was resolved. Thanks to Adam, Dave and Zach for being such great team members! More

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Really enjoyed working with everyone at BMW of West STL especially, Dave Ware. He was very knowledgeable and made the process a smooth one. Would highly recommend working with him! especially, Dave Ware. He was very knowledgeable and made the process a smooth one. Would highly recommend working with him! More

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I discovered David Schaedler to be very helpful in my recent purchase of a 2023 BMW X-3! From my first contact he was very professional, courteous and responsive to my inquires. The delivery process was recent purchase of a 2023 BMW X-3! From my first contact he was very professional, courteous and responsive to my inquires. The delivery process was stress free with everything done on schedule, including timely help from the Finance manager and Genius associate as well. This is my first experience with BMW of West County and was superior to experiences with other Toyota and BMW dealers. I highly recommend him as a top notch client advisor. More

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My sales person was very attentive and helpful. The finance department got me in and out quickly and efficiently The finance department got me in and out quickly and efficiently More

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I worked with both Dave Ware and Tarik Graham to purchase my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were fair and worked hard to make a deal happen for me. Highly recommend! More

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Great deal. Love zack that’s my guy, he’s a great sales man and person. Love zack that’s my guy, he’s a great sales man and person. More

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It started out great, leased a vehicle remotely and was delivered no issues. Sales department, finance great, communication great. Received a call several weeks later stating a piece of paperwork had delivered no issues. Sales department, finance great, communication great. Received a call several weeks later stating a piece of paperwork had been missed for me to sign and they would send it for signature and return, I did that. I believe because of that delay I am still waiting for my permanent plate from the DMV which they stated they had to arrange for me. Called to tell them temporary plate would expire in 3 days - called and was on hold for 24 minutes and no one ever came back to the call - finally hung up and kept calling until I was able to get ahold of a human in the finance dept who later stated would send a dealer plate to use by my temporary plate expiration date. One week later and still no plate and no call. No permanent plate either. Reception at this dealership will either answer and say "can you hold" before asking what department you need (that was the 24+ minute call I finally hung up on) or transfer you to a department where it rings nonstop and no one ever comes back to the call. Just rings and rings, that was twice today for 6 minutes just to see and I finally had to hang up. Called back to inform them of this and they said 'hold on let me transfer you to the Finance Manager' and sent me to a voicemail. So I decided it was time to place a review. I'm beyond frustrated. I paid the dealership for my permanent plate as is their process in their state and I am driving around on an expired temporary just waiting to be pulled over, which is common where I live. More

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We just bought our 2nd BMW through Dave. Despite the inventory challenges, he helped make the process frictionless and quick. Great communication on vehicle status and throughout the day w Despite the inventory challenges, he helped make the process frictionless and quick. Great communication on vehicle status and throughout the day we closed the deal. We also appreciated not getting stuck in the dealership for hours. More

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