Dave Moga

George is rude and does not make you feel like a valued customer. He was supposed to call me this week and I have still not heard from him. He scheduled an appointment for me but put it under my daughter’s customer. He was supposed to call me this week and I have still not heard from him. He scheduled an appointment for me but put it under my daughter’s name. When I called to make sure I had the appointment the girl had no idea that I had an appointment because it wasn’t under my name. More

by LZANATH98 Verified Customer Verified Customer

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Great service department, great service writers. Overall very friendly people. Will continue bringing my Lincoln in for repairs when neede Overall very friendly people. Will continue bringing my Lincoln in for repairs when neede More

by Fitz.jeff Verified Customer Verified Customer

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Service person knew exactly what he needed to do. I would have him back any time. I would have him back any time. More

by RSNYDER3 Verified Customer Verified Customer

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They make getting your car serviced Easy and very friendly. Very clean inside and I would use them again friendly. Very clean inside and I would use them again More

by klscruggs3 Verified Customer Verified Customer

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Everyone went above and beyond to fix the problem on hand. The courtesy from everyone I dealt with was Amazing! hand. The courtesy from everyone I dealt with was Amazing! More

by BEECH3343 Verified Customer Verified Customer

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I recently visited Ken Ganley for an oil change. When I arrived, I was originally told that there were two cars in front of me and that it could take an hour and a half to two hours, which seems a l When I arrived, I was originally told that there were two cars in front of me and that it could take an hour and a half to two hours, which seems a little ridiculous for something as simple as an oil change. If you can’t service my car in a timely manner, then don’t book multiple appointments. Thankfully, my car was finished in an hour. My mother also had her car in for service and when I asked one of the service guys for a status update, he gave me a confused look and told me I would have to ask George because he was the one who took point. His tone seemed rather rude, and I didn’t understand why he simply couldn’t look up the car in the system and check the status for me. When George finally had an update for me, he came off rather arrogant. I checked back with him at the end of my appointment to see if my mom‘s car would be ready and once again, his tone came across arrogant when he was telling me they were working on getting it back together. I think Ken Ganley needs to do a brush up on their customer service skills. When I go in to have my car serviced not only do I expect it to be serviced in a timely matter, but if I have a question about some thing, I expect to be helped rather than talked down to like I’m a bother. More

by HATZ19 Verified Customer Verified Customer

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Service was done quick! ! Service always leaves a smile on my face, can’t wait to see Dave again ! Service always leaves a smile on my face, can’t wait to see Dave again More

by Gyro George Verified Customer Verified Customer

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Great customer service. , it was our first time there and Dave took care of us. , it was our first time there and Dave took care of us. More

by JLIZZI Verified Customer Verified Customer

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First time for service here. Impressed with the staff and the convince of the waiting room. Impressed with the staff and the convince of the waiting room. More

by khubbs73 Verified Customer Verified Customer

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The person handling my initial visit was very professional yet friendly and extremely thorough. He ensured I received all the things that I was due to receive in my care plan The waiting room w professional yet friendly and extremely thorough. He ensured I received all the things that I was due to receive in my care plan The waiting room was comfortable. The coffee machine was amazing!! And the wait was short as promised. They washed my vehicle as well. It was a pleasure doing business there. It was my first time there since Liberty closed the service department. I look forward to my next routine visit More

by Terry Verified Customer Verified Customer

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