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Dave Moga
Dave Moga at Ken Ganley Ford Parma
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Dave Moga

Service

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.6
672 Reviews
4.6

672 Reviews

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672 Reviews of Dave Moga

May 09, 2025

Dealership Rating
Employee Rating

Very personal and trustworthy. I feared this would be lost when Ganley took over from Gillingham but it did not. More

by Parmajohn500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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May 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 09, 2025

Dealership Rating
Employee Rating

Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More

by Uvgotdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Matt Newman, Dylan Yavorsky

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May 09, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2025

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Employee Rating

Great service, would come back again and have been there often, very nice people there More

by mblewitt05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

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May 08, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 07, 2025

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Employee Rating

Very professional and treated with respect,I actually felt important even though it was others getting serviced👍🏽 thanks for being kind and keeping me informed throughout the process, even my wait time More

by JENENEG00LSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky

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May 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 09, 2025

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2025

Dealership Rating
Employee Rating

Yikes on bikes does communication need to be better. Also stock the paper in your night drop box. More

by jszymczuk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Matt Newman, Dylan Yavorsky

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May 07, 2025

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 04, 2025

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Employee Rating

Very accommodating. New owners, same service as Gillingham. Will continue to use unless service deteriorates. More

by CAROLEOH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 03, 2025

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Employee Rating

Bought the 2011 Escape brand new when it was Gillingham Ford...now that it's Ganley, I'm getting the same outstanding service! More

by alexhustick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 02, 2025

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Employee Rating

This dealership worked on my car and before lunch, my car was fixed and running. More

by andrewadams308
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

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May 02, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 01, 2025

Dealership Rating
Employee Rating

Fast and courteous. The sales guy was professional and listened to my concerns. Highly recommended. More

by FF5366
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2025

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2025

Dealership Rating
Employee Rating

Wanna charge over a $1,000 for something that cost over $600 less elsewhere. I won’t be bringing my car back to this dealership. More

by EARTHBOUND84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou

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May 04, 2025

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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