Dave Clark

Chris was great to work with. I cannot imagine us having had a better experience when buying a car, usually something we dread. Chris is pleasant, listens, is not pushy and was I cannot imagine us having had a better experience when buying a car, usually something we dread. Chris is pleasant, listens, is not pushy and was able to complete the transaction in a timely manner and we left with the car. He was very patient with us since our car had been totaled and we were unsure which direction to go. Everyone at Nich Nicholas Ford is friendly and helpful. We also found the whole paperwork deal to be very effecient. If you need a car, see CHRIS KAWA at Nick Nicholas Ford for an awesome buying experience. More

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Chris was an amazing salesman! I got everything I needed and it wasn’t a long painful experience like I’ve had at some dealerships. I felt like it was a great experience. Chris was I got everything I needed and it wasn’t a long painful experience like I’ve had at some dealerships. I felt like it was a great experience. Chris was very attentive and let me know what was going on every step of the way. More

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The third car that I purchased at Nick Nicholas Ford. They are always fair and professional. Keep up the good work. They are always fair and professional. Keep up the good work. More

by FCASTO120 Verified Customer Verified Customer

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Our car buying experience at Nick Nicholas Ford was outstanding. Everyone that we had the pleasure of speaking or interacting with was friendly, courteous, and professional. We never felt rushed or pre outstanding. Everyone that we had the pleasure of speaking or interacting with was friendly, courteous, and professional. We never felt rushed or pressured in any way. Everyone- especially Kim-did their utmost to make us feel welcome, valued, and appreciated. Their pride in not only their work ethic but also in the dealership itself shone through and was obvious. Any questions that we had were answered In a clear and concise manner. I can confidently say that this is the first time that I have ever had the car buying experience be a pleasurable one. I would, without any hesitation, highly recommend this dealership to anyone looking to purchase a vehicle. This place is the gold standard on how to treat people right! Kim specifically, is a gem! What an amazing asset at your dealership! She went above and beyond to help us find exactly the car that we wanted, tracking it down even in another state. The time and effort that she took to make us happy was unexpected and so appreciated! She found the sweet balance between communicating with us and giving us enough space and time to discuss things amongst ourselves. While she was excellent in staying in touch every step of the process along the way, we felt zero pressure the entire time. Unheard of at a car dealership! We never felt like we were getting a sales pitch - we felt like Kim was a collaborator and facilitator in getting us the car that we wanted. She worked her tail off to make sure we were happy! And we are. More

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Shortly after purchasing my used certified 2019, F150 truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and w truck the engine started vibrating, cutting off and just having trouble with the engine. I took it in for repair under the warranty three times and was told nothing was wrong and that I was mistaken, no problems found. On the third visit the service manager talked down to me like a dog and told me I did not know what I was talking about. I use the truck for work, highway miles only and regular oil changes, so I suspect they knew my warranty was close to being over by the mileage count and then they could charge me to fix it. Shortly after the warranty expired the head broke off the valves and blew through the top of my piston (See pics). I contacted Ford they instructed me to contact the dealer, the dealer said contact Ford, so they are playing me as the xxxxxx in the middle. I've tried contacting the General Manager through personal contacts but no results. So, I'm airing their dirty laundry for all to see. This cost me an extra $7, 222 and i should be made whole. Be on guard if you buy from this dealer. The sales team was great (Joey) and I originally went there as they claim to take good care of disabled Vetrans, but I guess that was wrong. More

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I found the service I received at Nicholas Ford to be excellent. The price of my vehicle was as advertised with no hidden fees. The staff particularly my salesman Chris Kawa was knowledgeable, friendly, excellent. The price of my vehicle was as advertised with no hidden fees. The staff particularly my salesman Chris Kawa was knowledgeable, friendly, and professional. I completed the sale of my vehicle in under two hours, start to finish. I am extremely happy with the vehicle and Nicholas Ford and would highly recommend them to anyone wishing to purchase a new or used for vehicle. More

by helblingm Verified Customer Verified Customer

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Great customer service in the sales department, excellent communications,very knowledgeable, Great response time,good rapport communications,very knowledgeable, Great response time,good rapport More

by SZANE Verified Customer Verified Customer

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We had such a great experience. Everyone was very friendly. Kim and Gary took great care of us and made the buying process so smooth and quick. Will definitely be coming back! Everyone was very friendly. Kim and Gary took great care of us and made the buying process so smooth and quick. Will definitely be coming back! More

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Kimberly Williams was great to work with. Kim is very knowledgeable and very helpful throughout the car buying process Kim is very knowledgeable and very helpful throughout the car buying process More

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Walking in Door Staff is very Welcoming & OFFERS to Help Customers Need. Salesman Very Knowledgeable This Helped Us Make The Right Decision On The Ford We Chose Customers Need. Salesman Very Knowledgeable This Helped Us Make The Right Decision On The Ford We Chose More

by Blackie Verified Customer Verified Customer

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