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Dave Christensen
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Dave Christensen
Service Consultant
Gilchrist Chevrolet Buick GMC Dealership Tacoma
6014 S Tacoma Way
Tacoma, WA 98409
426 Reviews
426 Reviews
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426 Reviews of Dave Christensen
November 21, 2024
Slow service. I was told an hour for standard oil change which took 2. Called multiple times to check in as I was waiting nearby. I called & was transferred & disc I was told an hour for standard oil change which took 2. Called multiple times to check in as I was waiting nearby. I called & was transferred & disconnected 3x before I decided to just show up. Setting expectations ahead of time is immensely important. If I would have been told a 20 minute oil change would take 3 hours i could have planned for that. Realistic expectations were not offered as I was told 1 hour. This is now the 3rd time for my maintenance oil change on my new car purchased there. If this continues I will buy next car elsewhere More
by j_bell43
Verified CustomerOther Employees Tagged: Ryan Tramm, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver , Do not know names
November 19, 2024
Very grateful for the wonderful experience in having my dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. More
by leonibelle501
Other Employees Tagged: Ryan Tramm, Will Ketcham, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver, Thomas Tate
November 14, 2024
I just bought a 2019 GMC Sierra and wanted to have it serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I serviced and inspected for a couple issues. I chose to go to Gilchrest because that's where the original owner bought the truck. When I got there I was ignored for about 5 minutes when finally called over to a service advisor. Once in front of him, I wasn't welcomed or even said hello to. We went over what I wanted completed and I left. Later that afternoon they let me know it was ready and when I got there, once again ignored. I went up to the service area to ask about my truck and she told me to go to the cashier. They didn't review the service or discuss the issues I wanted looked at until I asked them. I expect more from a service department especially in the communication department. This was not a good experience and most likely will find a new place to take my truck to next time. More
by cscottwagar
November 06, 2024
I had a set appointment for some recall issues. All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! More
by robertgeppert
Other Employees Tagged: Ryan Tramm, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
November 01, 2024
Taking almost 2 yrs to get my backordered truck my dealer helped me get into the cv without any hassle. In after sales my dealer kept in touch making sure I had all that I needed. Good service dept. helped me get into the cv without any hassle. In after sales my dealer kept in touch making sure I had all that I needed. Good service dept. More
by photoglidite
Other Employees Tagged: Brenda Sharpe, Thomas Tate
November 01, 2024
Very Friendly Service is great they make sure your needs are met while waiting for your car is done Time wise for service was under an hour Will be back if needed are met while waiting for your car is done Time wise for service was under an hour Will be back if needed More
by jaslcast
Other Employees Tagged: Juan Aguilar, Thomas Tate
October 25, 2024
Tried to make me pay for my window when it was vandalized on their property, and messed up my seatbelt lock on the driver side on their property, and messed up my seatbelt lock on the driver side More
by Tay
Other Employees Tagged: Ryan Tramm, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
October 23, 2024
customer service in the service department is one of the best I’ve seen by Chevrolet. They took them my problem right away and they fixed it right away. Send me out to wait two months at another dealership best I’ve seen by Chevrolet. They took them my problem right away and they fixed it right away. Send me out to wait two months at another dealership they open about it. More
by stevenmlandry
Other Employees Tagged: Ryan Tramm, Chuck White, Michael Smith, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
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