Dave Bonomo

Let me start this review with honesty, me and my wife overpaid for our new 2025 Honda pilot. It's our fault, they got us and we will be paying for that mistake,(literally). But this review is not about m overpaid for our new 2025 Honda pilot. It's our fault, they got us and we will be paying for that mistake,(literally). But this review is not about me, it's about the character of the people you will be interacting with at this dealership. I will not be using names because while I'm angry, my goal with writing this is not retribution. It's a warning. It's to paint a picture of the unfortunate landscape of car buying in America. And this dealership plays a role in the degradation of trust in car dealers. If you are like me and my wife your are in the market for a bigger vehicle trying to accommodate your growing family. We have been emailing other honda dealerships for quotes on prices and none seemed to budge. We were going to settle for the Chevrolet traverse, but I have a soft spot for Honda's , nothing but good experiences, and didn't want to give up. So me and my wife on our 1 day off together drove up to the Watertown area to look at a traverse, wife loved it, price was right. My wife agreed to go look at the pilot again and see if we can get a deal if we go physically to the dealership. This is how we ended up at Honda of Watertown. We test drive, love it ,price is too high. The salesperson asks what he can do I show him the quote from Chevy and he comes back to me with an offer that matches the Chevy monthly payment and term. This is my first mistake, I get excited and agree. Blood in the water for these folks. The whole atmosphere changed and it became a rush to get my down payment. This is where I'm still not sure what I could have done, maybe I should have asked to see the final numbers before I gave the down payment, idk. I thought what they showed me was the final numbers, but it wasn't. At this point my antsy 7 month old and wife are growing impatient, we tried to leave a couple of times but where kept being told a few more minutes. About 2-3 hours later we end up in the finance office. This is where the real games start. They show me all these different tiered warranties packages, all of which shoot the monthly payment up to 1000 dollars a month. We get a 20 minute speal about why we should pick the top tier package. This entire interaction seemed like it was trying to get me on my back foot with ridiculously high monthly payments so I would just accept the lowest tier which was the closest to the agreed upon monthly payment. So I picked the lowest possible one and the payment ends up being $30 more a month than what I agreed to. At this point I don't know what to do, I already gave them a down payment, my wife and kid are hungry after being in the building so long we need to pick up are older kids from after school, so instead of questioning it, I end up "signing". Second mistake. At this point they finally had some motivation to move, there was no paper contract for me to look over, it was all digital on a tablet and you could not look at the entirety of the form without scrolling and they had this clever system that just signs for you with 1 click. And the documents where on a thumb drive that I wasn't able to access until I got home and see how much they screwed us over. Most of you reading this will say I am an idiot, and I agree. But this review is for all those families out there who don't have a lot of time, wife is hungry and running on coffee, kids that are always rushing you. Be careful with this place... The new car seems great on the surface and the kids loved it when they saw it for the first time, and where super excited for all the new space. Unfortunately instead of being excited and joyful about having a new car, we are filled with doubt and left feelings ashamed of ourselves because of the experience we had at Honda of Watertown. More

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Even though there was a wait for my car, it was perfect timing. Dave continue to make contact reassuring me of its delivery. Watertown is my Honda dealer for sure. timing. Dave continue to make contact reassuring me of its delivery. Watertown is my Honda dealer for sure. More

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I’ve been a customer since 1998 and always receive excellent customer service from the sales reps to the service department. Dave Bonomo is professional and made by last experience a few weeks ago gr excellent customer service from the sales reps to the service department. Dave Bonomo is professional and made by last experience a few weeks ago great! More

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Great experience with Sales Rep and Sales Manager Sale manager and sales person listen to my best offer from other dealerships and came back with a slightly better offer. Was courteous and respectful Sale manager and sales person listen to my best offer from other dealerships and came back with a slightly better offer. Was courteous and respectful, and on a late Friday night was very helpful and gave us all the needed information to drive off the lot. More

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I needed a new car fast and I knew the guy to call at Honda A salesman who helped me in the past, kept following up with me over the years to make sure I was having a good experience with the car I had. It ca A salesman who helped me in the past, kept following up with me over the years to make sure I was having a good experience with the car I had. It came time when I needed a second car in my family, and the salesman had just given me a periodic call. I called him up made an appointment. When I arrived he was very well prepared, I went for a test drive so he could show me all the new features of the vehicle we discussed the business of a sale and my purchase was made, in a very pleasant environment with a salesman I trusted and respected, he knew his product and his customer, I was very pleased. More

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Salesman, David Bonomo served us well We are pleased with Mr Bonomo's good service. We continue to be pleased with the dealership , the cars, and him. Thanks for the opportunity to make We are pleased with Mr Bonomo's good service. We continue to be pleased with the dealership , the cars, and him. Thanks for the opportunity to make this report., More

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Great Experience!!! I just leased a 2018 civic ex from Honda of Watertown, the whole process was great from the email to set up the appointment, to putting the plates on I just leased a 2018 civic ex from Honda of Watertown, the whole process was great from the email to set up the appointment, to putting the plates on the car, my salesman was Dave Bonomo he was great very knowledgeable and helpful. He knew I was on a tight sechulde and made sure everything was waiting for me on my arrival A++++++ I would definitely recommend dave and the Honda of Watertown team over any other local honda dealer!!! More

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5 Star service The sales team at Honda of Watertown made my experience not only painless but extremely memorable. Felt more like friends were helping me out instead The sales team at Honda of Watertown made my experience not only painless but extremely memorable. Felt more like friends were helping me out instead of it being a business atmosphere. Paul Marino was exceptional and Dave Yargeau was personable and had contagious energy and enthusiasm. I will most certainly be recommending Honda of Watertown to anyone I know who’s in the market for a new car. I was dreading this experience and I was very pleased I went through this dealership. More

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Honda of Watertown made my purchase of a new Honda a very pleasant and easy experience. I will be recommending the dealership as well as my salesman, David Bonomo to all my friends and family. pleasant and easy experience. I will be recommending the dealership as well as my salesman, David Bonomo to all my friends and family. More

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Buying a car should be fun, and these guys make it fun. They have a great selection of vehicles, are very knowledgeable, and obviously care about cars. Our salesman was Dave Bonomo, who both my wife and I They have a great selection of vehicles, are very knowledgeable, and obviously care about cars. Our salesman was Dave Bonomo, who both my wife and I liked very much. I would not hesitate to buy another car from him and recommend him wholeheartedly. This is our second car from Honda of Watertown - we have also had a good experience with the service department. In short, if you're interested in a Honda and live in central/Western Connecticut, this is a terrific option. More

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