Dave Beach

If I could give them no stars, I would. Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has no last name). Today, in a barrage of anger spoken loud enough for every employee and visitor to hear, he shamed me for attempting to use an "extended warranty" that was pressure-sold to me by ""Lily," who no longer works there (gee, I wonder why). It turns out that the entire thing is bogus, so plainly so that when I called the warranty company to discuss it, they claimed "we don't offer that," even though I had a contract in hand with their phone number on it stating that they do. Apparently upper management was not interested in resolving this issue, but I did get a response from Jim Hillery, president of Vision Automotive Group -- in fact, after sending him an email I received FOUR phone calls! However, they were all from salespeople at different Vision stores, each of whom tried to sell me a car. THIS is how Jim Hillery problem-solves? Let me explain something to him, his salespeople, and Big Dan: If I dropped a penny on the showroom floor, I would immediately retrieve it and put it in my pocket, because even one penny is too much for me to waste at Vision Hyundai. I've already contacted HyundaiUSA; maybe they will be successful in straightening this out whereas I was not. Caveat emptor, a lesson I learned too late. More

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Vision hyundai of webster is the absolute best for service, highly recommend to family and friends! service, highly recommend to family and friends! More

by Tyfi Verified Customer Verified Customer

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I called Thursday afternoon and was able to get an appointment the next morning. The work was done by 10 am and I was back driving my vehicle in less than 24 hours appointment the next morning. The work was done by 10 am and I was back driving my vehicle in less than 24 hours More

by jrg1975 Verified Customer Verified Customer

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Fast and clear service. No problems. All services clearly explained. Helpful staff. Clean waiting area and restrooms No problems. All services clearly explained. Helpful staff. Clean waiting area and restrooms More

by ryanmel Verified Customer Verified Customer

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Friendly, knowledgeable and very efficient. My second vehicle at this dealership. Great selection of vehicles. My second vehicle at this dealership. Great selection of vehicles. More

by bputano Verified Customer Verified Customer

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They helped me so much. I appreciate them taking the time to sort things out!! I appreciate them taking the time to sort things out!! More

by domain-admin.bonn Verified Customer Verified Customer

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I feel like I am valued and part of their Vision Hyundai of Webster family when I come. of Webster family when I come. More

by mollyschleigh Verified Customer Verified Customer

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Excellent service. They took care of me quickly and answered all my questions. Free inspections are very valuable. They took care of me quickly and answered all my questions. Free inspections are very valuable. More

by bswereda Verified Customer Verified Customer

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Outstanding helpful service department staff. Tyler and Gavin went out of their way to check a low pressure indication on a recent tire change. Tyler and Gavin went out of their way to check a low pressure indication on a recent tire change. More

by jay.skolnick Verified Customer Verified Customer

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I have worked with them for years and have always had a great experience with Mark Desantis and Webster great experience with Mark Desantis and Webster More

by auntbean Verified Customer Verified Customer

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