Dasean Riley

Dasean Riley was very professional and delightful. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car. More

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Dealership was clean and all but when we couldn't make a deal on the first vehicle they ran my credit on a vehicle we had NEVER EVEN DISCUSSED. Why did yall pick a random second vehicle instead of actually deal on the first vehicle they ran my credit on a vehicle we had NEVER EVEN DISCUSSED. Why did yall pick a random second vehicle instead of actually looking into the second vehicle I was interested in? For some reason we switched salesmen in the middle of the process and the second sales man was rude and condescending. Didn't try to help at all just kept trying to push this vehicle I didn't want. More

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Warning: considering reading all the way through.Monroe Warning: considering reading all the way through. Monroe Nissan was very pleasant at first until we had issues with our purchase on a Nissan Rogue. Warning: considering reading all the way through. Monroe Nissan was very pleasant at first until we had issues with our purchase on a Nissan Rogue. The following day we noticed a couple issues with the vehicle and mentioned it to the sales person, sales manager, and service manager. They responded that these noises were completely fine. Note: you can only return the car in one week according to the general manager, so this kept us liable for the car until after deadline. After the deadline they admitted the car had issues and began to repair the issues. Issues were as follows: transmission/engine erratic, driver side mirror faulty (noisy with wind), part of brake mechanics were not working on either side of the car. As you can tell this was very concerning and enraging that a brand such as Nissan was willing to “make a quick buck” off me and my family, and potentially putting us in danger. Warning: This whole process is a long read as they were extremely unhelpful in as many ways as “professionally” possible. As they began to repair the issues that were a Original concern they did not document unfortunately. They attempted to repair the car a total of 3 undocumented times, and 2.5 documented times. The reason I included a “.5” times is the final repair was a unorthodox repair Before the final repair Nissan has drug this process out a total of 4 months and 7,500 miles on our car that we did not drive. We maybe had our car for 3 weeks of the four months. We originally asked for a buy back after they admitted these issues, so we could potentially get another car from them, but they already scammed me and got my money so they pretended I was a gnat that would eventually go away. I have been told that the car would not make the 100,000 mile warranty and I would be okay by a sales manager because I would get my money back from cooperate; completely disregarding my families safety. As they tried to make me pay for repairs that were original concerns from the first day. There is plenty more! A whole 4 months worth of shady Nissan employees. From poor responsiveness, unprofessionalism, and conniving behavior. Please consider any other dealership, but if not GOOD LUCK! More

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This dealership have put me in my dream car. This place is amazing. Customer service was great even the general manager. I was able to drive away in a 2021 Nissan Rogue. Very pleased with this dealership. is amazing. Customer service was great even the general manager. I was able to drive away in a 2021 Nissan Rogue. Very pleased with this dealership. More

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