Darrin Smith

We had a wonderful experience with Darrin at Long McArthur. He answered all our questions and made us feel very comfortable. McArthur. He answered all our questions and made us feel very comfortable. More

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Long McArthur is by far the best dealership I have ever worked with, across all automotive brands. Tim Bartz, Sarah Davis, and Darrin Smith are all an asset to the Ford brand that need to be emulated at o worked with, across all automotive brands. Tim Bartz, Sarah Davis, and Darrin Smith are all an asset to the Ford brand that need to be emulated at other dealerships. Their passion and commitment to customer service is apparent in every interaction. The entire process from order submission to post-delivery followup was smooth, well communicated, and clear. I was an out of state buyer, but this was not a problem, as Long McArthur was happy to pick me up from the airport in Wichita. Finance office was quick and I was in and out within about an hour. More

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I purchased vehicles from Long McArthur for personal use and for our company. They do a superb job trying to learn what the family need is and separately the business need. If and when they don't have wha and for our company. They do a superb job trying to learn what the family need is and separately the business need. If and when they don't have what we need they do their utmost to get it from another dealership or to provide a good deal on something temporary while the new machine that meets all needs is getting produced. More

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Everything was flawless and smooth from the very beginning of the process of buying the car. Excellent customer service and friendly knowledgeable staff!!! beginning of the process of buying the car. Excellent customer service and friendly knowledgeable staff!!! More

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We have purchased a number of cars from Long McArthur. The service department keeps us coming back time after time. The service department keeps us coming back time after time. More

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Darrin Smith and the rest of sales crew took care of us with our special order. It was a simple and quick purchasing experience. Our 10th vehicle purchase thru Long McArthur, and I am sure it won't be t with our special order. It was a simple and quick purchasing experience. Our 10th vehicle purchase thru Long McArthur, and I am sure it won't be the last. More

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Hands down top dealership I've ever worked with. From beginning to end the sales process is lead by you and you know that you are important. Don't feel like just a number. From Caleb Smith helping t From beginning to end the sales process is lead by you and you know that you are important. Don't feel like just a number. From Caleb Smith helping to locate our truck, Lonnie Smith always smiling, Kyle Davis able to help when our salesman was tied up. Ben Ashmore in finance helped seal the deal. Kevin Sanders helping with the grueling negotiations. And will never forget the MAN Darrin Smith. This is my dealer, and should be everyone's. Go to Darrin Smith and the #LongMacCarDudes!!!! Thanks Long McArthur Ford!!! More

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From the day I ordered my vehicle to the day it arrived, which unfortunately was 9 months later, Darrin Smith and the whole Long Mac team were wonderful to work with! Such an easy process! which unfortunately was 9 months later, Darrin Smith and the whole Long Mac team were wonderful to work with! Such an easy process! More

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The sales team are always pretty personal and care about the customer. Been that way since 1994 for me. the customer. Been that way since 1994 for me. More

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This was the first time buying a vehicle without test driving it. Just from a picture. Darrin was so helpful. He had all the answers to all my many questions. I absolutely would buy another vehicle from driving it. Just from a picture. Darrin was so helpful. He had all the answers to all my many questions. I absolutely would buy another vehicle from this company and feel secure. They delivered the truck to my door in Illinois and it was everything that they said it was!!!! More

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