Darrin DePellegrini

I am so disappointed in my last experience with their service department. My car had a computer issue for the second time in six months. It went into limp-mode and wouldn't drive over 9 mph. It was sugg service department. My car had a computer issue for the second time in six months. It went into limp-mode and wouldn't drive over 9 mph. It was suggested by the service department that I drive my car to them. I had to call for a flatbed to take my car there. I was told they had no loaner vehicles, so I had to rent a vehicle (at my expense). There were so many things that went wrong during this whole experience (including the fact that they sent an Uber to pick me up from the car rental place). I had never Ubered in my life, and getting into a car with a strange man made me very uncomfortable, The saddest part of all of this? Our salesperson Darrin is the best! We bought a couple of cars from him. But I can no longer deal with a dealership whose service department dropped the ball constantly during this entire experience More

by PRESS1217 Verified Customer Verified Customer

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Jonathan and Darrin were fantastic to deal with. No sales pressure. After a week of negotiations, I got a very fair deal on a CPO in impeccable condition. There was a slight issue with the car, whic No sales pressure. After a week of negotiations, I got a very fair deal on a CPO in impeccable condition. There was a slight issue with the car, which they rectified immediately. Would definitely do business with them again. More

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Both Kevin Rossi and Leo Fasola are pure gentlemen and outstanding in the service department! outstanding in the service department! More

by discomarco Verified Customer Verified Customer

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It was a pleasure working with Jessica. Very accommodating, courteous and professional. Would recommend Jessica to anyone. Very accommodating, courteous and professional. Would recommend Jessica to anyone. More

by DFERRARO0 Verified Customer Verified Customer

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Jonathan is the best! !! We have been working with him for many years. He always makes us feel like we are important and everything we need in a car he has a way of findin !! We have been working with him for many years. He always makes us feel like we are important and everything we need in a car he has a way of finding for us!! In the past few years our immediate family has purchased 3 new vehicles with Jonathan's help. He feels more like family than a salesman! More

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Without a doubt, the worst new car sales experience ever. I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT GO to MBCH for service (Yes, I KNOW that's the answer) and, no surprise, MBAC service will not pick up our car so we just make a day of it to get routine service. I know we shouldn't have believed these guys but when both the salesman AND manager tell the same story, it adds credibility. Impossible to say we KNOW the sales guys lied but they create a problem, throw it over the fence to service and then walk away with their sales quota met, While I kick myself for falling for this nonsense, it's a one-time deal. We won't buy from another Piazza dealership and it's back to an LS we go. These people are just awful. More

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I had an ongoing problem with the trunk lid holding water, however everything has been taken care of to my satisfaction. water, however everything has been taken care of to my satisfaction. More

by TCOBRACONVERT Verified Customer Verified Customer

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Greater my expectations service and sales experience. . very nice dealership and good selection of vehicles . very nice dealership and good selection of vehicles More

by rrd Verified Customer Verified Customer

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It was an absolute pleasure to deal with Darrin. And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experien And Todd, John, and of course Levi made us feel like part of the family. As we left in our car, both my wife and I said that it was the best experience we ever had at a car dealership. Kudos to Mercedes-Benz of Atlantic City!!! More

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Salesman was great. Fast document work. After purchase questions took to long to answer, if at all via email. Had to go there to get answers. Fast document work. After purchase questions took to long to answer, if at all via email. Had to go there to get answers. More

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