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Darrick Shaw
Darrick Shaw at Greg Lair GMC

Darrick Shaw | Page 13

Service Advisor

Greg Lair GMC

16200 Interstate 27
Amarillo, TX 79015

4.7
157 Reviews
4.7

157 Reviews

Write a Review

157 Reviews of Darrick Shaw

April 01, 2026

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Employee Rating

We arrived early and we were taken care of anyway. They were very quick and even the gentleman that sold us the vehicle stopped by the waiting room to say Hi! Very professional and great customer ser More

by ebowers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock , Blake Moore

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Apr 02, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you arrived early and were still taken care of promptly during your visit to Greg Lair Buick GMC. It’s great to know that our staff, including the gentleman who sold you the vehicle, made it a point to stop by the waiting room to say hi. Your feedback means a great deal to us, and our team looks forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

April 01, 2026

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Employee Rating

Every time I bring a vehicle in for a oil change and rotate the tires, I tell the service people when I make the appointment and the day of my appointment that I have a service package that covers the o More

by scjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Green, Terry Braddock

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Apr 01, 2026

Greg Lair GMC responded

Thank you for sharing your feedback with us. We understand your frustration regarding the service package and the charges you encountered during your visits. It's important for us to ensure that our customers receive the full benefits of their service packages. We encourage you to reach out to Greg Lair Buick GMC directly so we can address this issue and clarify your package coverage. Your input is valuable, and we appreciate the opportunity to improve our service. Best, The Greg Lair Buick GMC Team

March 30, 2026

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Employee Rating

Darrick was professional and courteous. Great service. Was very pleased with second visit time service at Greg Lair. More

by roadbosstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 31, 2026

Greg Lair GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you were pleased with the service during your second visit to Greg Lair Buick GMC. Our team strives to provide professional and courteous service, and it's wonderful to know that Darrickmet your expectations. We look forward to welcoming you back soon! Best, The Greg Lair Buick GMC Team

March 29, 2026

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Employee Rating

We have always liked the service, the knowledgeable employees and the clean waiting room at Greg Lair. More

by JRITCHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

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Mar 30, 2026

Greg Lair GMC responded

Thank you for your kind words! We’re happy to hear you appreciate our service, knowledgeable employees, and clean waiting room at Greg Lair. Your feedback means a lot to us. We e look forward to serving you again soon. Best, The Greg Lair Buick GMC Team

March 27, 2026

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Employee Rating

Great, friendly place to purchase your next vehicle. The service staff is excellent and professional. More

by hordca0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Jay Hendricks, Britin Morrison, William Foote, Terry Braddock

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Mar 28, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our friendly team at Greg Lair Buick GMC. Our service staff takes pride in providing excellent and professional service, and we appreciate your recognition of their hard work. We look forward to assisting you with your next vehicle purchase! Best, The Greg Lair Buick GMC Team

March 26, 2026

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Employee Rating

There alway very good and everyone is helpful and friendly they do excellent repairs and very timely More

by slazys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Green, Terry Braddock

Print
Mar 27, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you find our team at Greg Lair Buick GMC to be helpful and friendly, and that you are satisfied with our repair services. We appreciate your kind words and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

March 26, 2026

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Employee Rating

Great service as always. Service department is amazing. This is the best dealership I’ve ever been to for customer care and communication More

by geneferris61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Braddock

Print
Mar 27, 2026

Greg Lair GMC responded

Thank you so much for your kind words, Gene! We’re thrilled to hear that you had a great experience with our service department at Greg Lair Buick GMC. Providing excellent customer care and communication is our top priority. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

March 24, 2026

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Employee Rating

Did not listen to customer and customer complaint. Very dismissive of customer. This was very rude. Diagnosis of problem was wildly inaccurate. More

by cbc74
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

March 23, 2026

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Employee Rating

I always get great service here, Terry explained what was needed in easy to understand terms. Thank you guys More

by rnahodg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Morrison, Terry Green, Jay Hendricks, Britin Morrison, Terry Braddock

Print
Mar 24, 2026

Greg Lair GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive great service at Greg Lair Buick GMC and that Terry was able to explain everything clearly. We appreciate your kind words and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

March 23, 2026

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Employee Rating

Fast service. Great Communication. Courtesy ride back to work was a plus! Darrick listened to all my concerns and addressed them all. More

by dkeeton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 24, 2026

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Greg Lair Buick GMC. It’s fantastic that Darrick was able to listen to your concerns and provide you with fast service and great communication. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

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