Darren Lusane

I found just the used car I was looking for & the salesman worked with me to make the purchase quickly & fairly salesman worked with me to make the purchase quickly & fairly More

by HOPEMANZONI Verified Customer Verified Customer

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Darren Lusane was very friendly, and got us in and out with a new car as fast as possible. Thnaks with a new car as fast as possible. Thnaks More

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I've known Darren Lusane for a approximately four years and have purchased two new Lexus ES350 automobiles from him. I've found him to be professional, straightforward, diligent, pays attention to detail, and have purchased two new Lexus ES350 automobiles from him. I've found him to be professional, straightforward, diligent, pays attention to detail, follows through, and most importantly, a man of his word. He is pleasant, treats his customers with respect, returns phone calls, texts and emails, and overall makes buying a new car from him a more or less painless experience. I have to add that Darren is anything but the typical new car salesman. If he can do something, he does it. If he can't, he'll tell you right up front it can't be done. He never says one thing on "Sunday" and something contrary on "Monday". I actually trust him when he says something ... which I don't say very often about a car salesman. When dealing with me he has never misrepresented anything which is one of the reasons I sought him out this year when I decided to buy another new Lexus. Yes, in three or four years from now I will seek him out once again when I am ready from another new car. If he is still at Lexus of Pembroke Pines I will see what he and that dealership have to offer. More

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Salesman was excellent that day but still has a couple issues with the car that he must resolve…….thinking these things should not have happened. Could have been avoided 1) only 1”broken” key. It Must issues with the car that he must resolve…….thinking these things should not have happened. Could have been avoided 1) only 1”broken” key. It Must be replaced…can’t get key out to open glove compartment. 2) was told AFTER signing all papers that I would not Get 3 yrs coverage since my 2024 was2 years old!?!?!?!? no one MENTIONED that when buying what I thought was a 1 year old car. And NOT priced as a 2 year old!! Not 2023. 3). Sales mamager-“Kee” - VERY pushy and would not accept a check for payment but insisted I take a loan!!!!!😱😣. No other options??? I will pay this off immediately! Surely there’s another way?!!! Hopefully my salesman will complete my other issues and I can have a favorable View of this dealership. I could change my total opinion when my issues are corrected With my salesman! More

by gcrowe38 Verified Customer Verified Customer

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I had an outstanding experience at Lexus of Pembroke Pines! From the moment we walked in, we were treated with professionalism and care. Our sales representative, Marvens, was incredibly patient and wen Pines! From the moment we walked in, we were treated with professionalism and care. Our sales representative, Marvens, was incredibly patient and went above and beyond to ensure we left with the exact car we wanted. He took the time to answer all our questions, walk us through every detail, and made the entire car-buying process smooth and stress-free. The customer service at this dealership is truly top-notch. If you’re looking for a hassle-free and enjoyable car buying experience, ask for Marvens. More

by MAYV Verified Customer Verified Customer

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Darren is the best! He always goes above and beyond to make sure we are well taken care of through the process of purchasing a car. Lexus of Pembroke Pines is the only p He always goes above and beyond to make sure we are well taken care of through the process of purchasing a car. Lexus of Pembroke Pines is the only place I would ever go to or recommend. More

by EHERNAN09 Verified Customer Verified Customer

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Very good explanation and thanks again to all of the people that helped me get my dream car people that helped me get my dream car More

by MARIADLOPEZ1948 Verified Customer Verified Customer

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Both Darren and Marvens were excellent salespersons. Helped out in every way possible. From start to finished. Helped out in every way possible. From start to finished. More

by SHOCH927 Verified Customer Verified Customer

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From beginning to end was horrible. Darren tried his best and I would commend him for his patience and hard work. Otany is a liar and cannot be trusted. Frank Marsala was very professio Darren tried his best and I would commend him for his patience and hard work. Otany is a liar and cannot be trusted. Frank Marsala was very professional and great even though he promised to take care of us from the experience we had and we never hear back. Hotniel is the most disrespectful, rude and nasty staff I have even had to do with in any company. The minute I told him, I had the financing all taken care of, his bahaviour went south. He even held on to one of keys that Darren could not locate while I was there and had to return on Day 3 to pick up the key. I would never do business at your dealership again and would never recommend anyone. The whole experience was very stressful and a disaster. I would be business with Darrren and Frank again if they are relocated to another dealership. More

by cmaragh Verified Customer Verified Customer

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They work hard to get what the client wants and need with great customer comprehension great customer comprehension More

by MMRIVERA1954 Verified Customer Verified Customer

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