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Darren Lusane
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Darren Lusane
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
238 Reviews
Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
Languages Spoken
English
Spanish
238 Reviews
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238 Reviews of Darren Lusane
March 31, 2025
Salesman was excellent that day but still has a couple issues with the car that he must resolve…….thinking these things should not have happened. Could have been avoided 1) only 1”broken” key. It Must issues with the car that he must resolve…….thinking these things should not have happened. Could have been avoided 1) only 1”broken” key. It Must be replaced…can’t get key out to open glove compartment. 2) was told AFTER signing all papers that I would not Get 3 yrs coverage since my 2024 was2 years old!?!?!?!? no one MENTIONED that when buying what I thought was a 1 year old car. And NOT priced as a 2 year old!! Not 2023. 3). Sales mamager-“Kee” - VERY pushy and would not accept a check for payment but insisted I take a loan!!!!!😱😣. No other options??? I will pay this off immediately! Surely there’s another way?!!! Hopefully my salesman will complete my other issues and I can have a favorable View of this dealership. I could change my total opinion when my issues are corrected With my salesman! More
by gcrowe38
Verified CustomerOther Employees Tagged: Kee- sales manager
March 06, 2025
I had an outstanding experience at Lexus of Pembroke Pines! From the moment we walked in, we were treated with professionalism and care. Our sales representative, Marvens, was incredibly patient and wen Pines! From the moment we walked in, we were treated with professionalism and care. Our sales representative, Marvens, was incredibly patient and went above and beyond to ensure we left with the exact car we wanted. He took the time to answer all our questions, walk us through every detail, and made the entire car-buying process smooth and stress-free. The customer service at this dealership is truly top-notch. If you’re looking for a hassle-free and enjoyable car buying experience, ask for Marvens. More
by MAYV
Other Employees Tagged: Steve Pastukhov, Rohan Alexander, Marvens St Jean
February 27, 2025
Darren is the best! He always goes above and beyond to make sure we are well taken care of through the process of purchasing a car. Lexus of Pembroke Pines is the only p He always goes above and beyond to make sure we are well taken care of through the process of purchasing a car. Lexus of Pembroke Pines is the only place I would ever go to or recommend. More
by EHERNAN09
February 25, 2025
Very good explanation and thanks again to all of the people that helped me get my dream car people that helped me get my dream car More
by MARIADLOPEZ1948
Other Employees Tagged: Boris Argudin , Enrique Garcia
February 20, 2025
Both Darren and Marvens were excellent salespersons. Helped out in every way possible. From start to finished. Helped out in every way possible. From start to finished. More
by SHOCH927
Other Employees Tagged: Steve Pastukhov, Rohan Alexander, Marvens St Jean
February 20, 2025
From beginning to end was horrible. Darren tried his best and I would commend him for his patience and hard work. Otany is a liar and cannot be trusted. Frank Marsala was very professio Darren tried his best and I would commend him for his patience and hard work. Otany is a liar and cannot be trusted. Frank Marsala was very professional and great even though he promised to take care of us from the experience we had and we never hear back. Hotniel is the most disrespectful, rude and nasty staff I have even had to do with in any company. The minute I told him, I had the financing all taken care of, his bahaviour went south. He even held on to one of keys that Darren could not locate while I was there and had to return on Day 3 to pick up the key. I would never do business at your dealership again and would never recommend anyone. The whole experience was very stressful and a disaster. I would be business with Darrren and Frank again if they are relocated to another dealership. More
by cmaragh
Other Employees Tagged: Otany Lantigua , Hotneil cresto - horrible
February 19, 2025
They work hard to get what the client wants and need with great customer comprehension great customer comprehension More
by MMRIVERA1954
Other Employees Tagged: Moez Sachedina
February 15, 2025
Mr.Darren Lusane and Tom Abrahams were excellent; they were very friendly and polite. I am happy with the service were very friendly and polite. I am happy with the service More
by PETERBATTS
Other Employees Tagged: Tom Abrahams
February 14, 2025
the staff was very friendly and welcoming ms Gena is the best made the process very easy best made the process very easy More
by BENSMOCOMBE
Other Employees Tagged: Nick Holden, Alain Louis, Fred Carey, Andres Vergara, Khalid Dahir, Marvens St Jean, Valentina Vergara, Gemma Urbina, Kawain Swaby
February 13, 2025
Darren was exceptional. His customer service was 10/10. He was very friendly, knowledgeable and willing to work with us. We love our new TX! His customer service was 10/10. He was very friendly, knowledgeable and willing to work with us. We love our new TX! More
by CHRIS@PINERIDGEPAPER.COM
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