Darren Heath
Darren Heath at Bill Jacobs Volkswagen
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Darren Heath

General Manager

Bill Jacobs Volkswagen

2211 Aurora Avenue
Naperville, IL 60540

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Darren Heath

October 23, 2024

Dealership Rating
Employee Rating

Shady practices, dodging calls and not updating customers on anything pertaining to financing. The salesperson was nice (Gerardo). More

by Vlad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gerardo Martinez

Nov 14, 2024

Bill Jacobs Volkswagen responded

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 848-6600. We look forward to hearing from you.

September 03, 2024

Dealership Rating
Employee Rating

Bill Jacobs made the buying process so easy with honesty, transparency and enthusiastic product knowledge. Our sales person, Jim Jacobson, was excellent and the F&I department made that part easy. More

by Jim Giedraitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris VerHagen, Jim Jacobson

Nov 14, 2024

Bill Jacobs Volkswagen responded

Hi Jim, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

Dealership Rating
Employee Rating

Jim Jacobsen was an absolute pleasure to work with. Jim was extremely knowledgeable and helped us through the process from start to finish. It was a great experience working with Jim and the entire s More

by EFG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris VerHagen, Jim Jacobson

Nov 14, 2024

Bill Jacobs Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2024

Dealership Rating
Employee Rating

This was the best experience we’ve ever had with a car dealer and buying a new car. More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Selina Espinal

Jul 23, 2024

Bill Jacobs Volkswagen responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 21, 2024

Dealership Rating
Employee Rating

We have purchased two cars now from Bill Jacobs. Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had an More

by Aawhitecotton
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Echeverria

May 24, 2024

Bill Jacobs Volkswagen responded

Hi Aawhitecotton, thank you for taking the time to leave a review for us at Bill Jacobs Volkswagen. We're happy we could meet your expectations! Thank you again for leaving us this response!

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