While Darrell was great Robert in finance wasn’t when I
wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wro
wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wrong information on my application which led to me having to come back in to redo another application and my credit being hit 4 times. Instead of writing a review, I reached out to Robert manager Stephen and spoke to him for a bit. He was supposed to get back in touch with me with some questions answered, but I never heard from him.
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by terryleeatkinsonzq1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Robert in Finance
Sep 04, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Hi, Terrylee. We're sorry to hear about your recent experience with us and would like the opportunity to learn more about it. Please contact us at your earliest convenience. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com
Easy to communicate,very accommodating and
patient,explains very well all aspect.overall he has done a great service.
patient,explains very well all aspect.overall he has done a great service.
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by brency
Verified Customer
Verified Customer
Aug 05, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for sharing your review with us! We're happy to hear our team lived up to your expectations, and we look forward to seeing you again soon!
Outstanding customer service!
!!
All the representatives are knowledgeable ans courteous!!
I am and will always be a loyal customer because of the customer service!!!
!!
All the representatives are knowledgeable ans courteous!!
I am and will always be a loyal customer because of the customer service!!!
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by dmoorz
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Harris
, Jose Magana, Service and repairs department
Aug 01, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for writing this review! We are always happy to hear when our team provides a 5-star experience. Let us know if you need anything else!
Great Service!
Went Above and beyond to me get the car I wanted. Highly recommend
Went Above and beyond to me get the car I wanted. Highly recommend
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by cherrelle.nickson88
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Magana
Jun 18, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear you had a great experience with us. Enjoy your new car, and please don't hesitate to reach out if you need anything else.
Mr Polk is the service advisor.
Friendly honest comfortable he’s the best bet! Made me feel like my dad was selling me a car and approving what I got
Friendly honest comfortable he’s the best bet! Made me feel like my dad was selling me a car and approving what I got
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by jazmingray33
Verified Customer
Verified Customer
Jun 18, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you so much for your kind words! We're delighted to hear that Mr. Polk provided you with such a positive and comfortable experience. We look forward to serving you again in the future!
Great salesman in Darrell Pork,super dealership with a
great sales team.I’ll buy again.
great sales team.I’ll buy again.
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by gilbertroman3795
Verified Customer
Verified Customer
Jun 04, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear about your positive experience with Darrell and our sales team. We look forward to serving you again in the future!
Darrell Pork sold my husband his car.
The experience was quick and easy! We had such a good experience that we came back a few months later and night my car from Darrell as well!
Mann
The experience was quick and easy! We had such a good experience that we came back a few months later and night my car from Darrell as well!
Manny helped us at the service center. He was great, explained everything, kept us updated and had us in and out of there quickly!
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by socaltresa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Paul Nguyen was also a tremendous help in recommending Darrell Pork and Manny in the service department to us.
Jun 04, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience with us! We're thrilled to hear that Darrell and Manny provided you with excellent service. We look forward to serving you again in the future.
They were rude git no service on a car i purchased
10/7/2024 not likely to refer anyone
10/7/2024 not likely to refer anyone
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by stephaniewillis113053@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're truly sorry to hear about your experience. Please reach out to us directly so we can discuss your concerns and ensure your satisfaction.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
Everything was excellent about the service your workers
were very excellent I liked they work
were very excellent I liked they work
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by jgammage22
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. We appreciate your support and look forward to serving you again in the future.
Great custom service here at this location.
Friendly staff here as well. Staff is very knowledgeable.
Friendly staff here as well. Staff is very knowledgeable.
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by dawg6899
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Magana, Linda lynn
May 24, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're delighted to hear you had a great experience with our friendly and knowledgeable staff.