Darrell Kennedy
Darrell Kennedy at Northside Lexus

Darrell Kennedy | Page 17

Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of Darrell Kennedy

January 02, 2024

Dealership Rating
Employee Rating

Love the dealership. Everything was great and rhe customer service is impressive! They really cater to their customers. I love every minute. Jesse and Darrell were amazi More

by ellerie_johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Busboom

Jan 02, 2024

Northside Lexus responded

Ellerie, we're delighted to know you had a great experience with Jesse and Darrell at Northside Lexus. We appreciate your kind words about our customer service!

December 31, 2023

Dealership Rating
Employee Rating

After waiting for my new car to arrive I was very happy with the purchasing experience. Michael Featherstone stayed in touch and was very professional. More

by JAMIE.LOVETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Featherstone

Jan 02, 2024

Northside Lexus responded

Jamie, we're delighted to know that Michael and our team at Northside Lexus made your car purchasing experience a positive one. Thanks for the review!

December 30, 2023

Dealership Rating
Employee Rating

Ann Vu - Excellent Sales Rep Pleasant Car shopping-purchase experience Highly recommend Ann and Dealership More

by DVICTORICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thiam Oum, Anh Vu

Jan 02, 2024

Northside Lexus responded

We're so glad to know you had a pleasant car-shopping experience with Ann at Northside Lexus! Your recommendation means the world to us. Enjoy your new ride!

December 29, 2023

Dealership Rating
Employee Rating

Lisa was very tentative and knowledgeable. All the people were so friendly and helpful. The man I dealt with in the financial department was not so friendly. Other than that the experience was More

by kvaldez0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Scogin

Jan 05, 2024

Northside Lexus responded

We're glad to know that Lisa and our team at Northside Lexus were able to assist you effectively! We apologize if your experience with the finance department didn't go as hoped. Your feedback is appreciated, and I'd like to learn more about what happened. Please give me a call when you are available. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 29, 2023

Dealership Rating
Employee Rating

Lisa was very nice and kind. Everything was good except for Darrel. He was not kind. He looked so kind when I met him first. He became increasingly cynical after I didn't select More

by qchul82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Scogin

Jan 07, 2024

Northside Lexus responded

We're sorry to read about your experience. It's important for us that all our customers feel valued and respected, so it's disappointing to learn we didn't meet those expectations this time around. We take feedback like yours seriously as it helps us improve our service quality. If you'd be willing, could you please reach out directly? We would appreciate the opportunity to discuss this further with you and address any concerns or questions you may have left unanswered due to your recent visit. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 28, 2023

Dealership Rating
Employee Rating

It was another great experience with Joshua. Even though he was extremely busy he made sure everything went smoothly. Truly appreciate what is 11th or 12th car experience.with Northside. More

by KKDTHIB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough

Dec 28, 2023

Northside Lexus responded

We're so glad to know that Joshua made your experience smooth and enjoyable at Northside Lexus, even amidst a busy day. Thank you for continuing to choose us for your car needs!

December 28, 2023

Dealership Rating
Employee Rating

This is my 4th Lexus to purchase from Northside Lexus. Always an excellent experience. Luis helped me to find the perfect car and was very helpful with the entire experience. I highly recommend Northside More

by nicoleowens428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Ortega

Dec 28, 2023

Northside Lexus responded

Nicole, we're delighted to know you had another excellent experience with us at Northside Lexus! Your recommendation means a lot — we'll pass on your kind words to Luis and the team. Enjoy your new Lexus!

December 25, 2023

Dealership Rating
Employee Rating

Don Ansley was our sales person. Great service. Even better than Sewell! We look forward to returning service visits. Don is a super guy who isn’t “woke”. So tired of these snowfla More

by wv5b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley, Herb Mills III

Dec 26, 2023

Northside Lexus responded

We're glad to know you had a great experience with Don at Northside Lexus and that you're loving your new RX350 Luxury! We appreciate the feedback and look forward to seeing you for future service visits.

December 24, 2023

Dealership Rating
Employee Rating

I bought the car with cash and it took the same amount of time to check out getting a loan? More

by JSDODDS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Thiam Oum

Jan 07, 2024

Northside Lexus responded

Thank you for choosing us for your new ride! We're sorry to hear about the long wait to complete your purchase. Your feedback will help us improve in the future. Please reach out directly if you would like to discuss this further! Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 20, 2023

Dealership Rating
Employee Rating

Our sales advisor, Needham Shotwell, was a pleasure to deal with, a true gentleman. Herb Mills did a great job walking us through all the dashboard and interior controls on the ES350. Hus explanations we More

by djchron1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Northside Lexus responded

We're glad to know that our team at Northside Lexus, especially Needham and Herb, provided you with a great experience. We appreciate your feedback about the clear explanations of the Lexus ES 350's controls! Safe travels in your new car.

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