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Darrell Herbert
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Darrell Herbert
Finance Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
105 Reviews
Dealership Experience
25 yrs, 3 mos
105 Reviews
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105 Reviews of Darrell Herbert
March 01, 2025
Our 3rd Honda vehicle from Brilliance! As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated proc As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated processes. Very professional, pleasant and easy to interact with. There was an issue with Honda Finance which Darrell and Dan tried to work through but in the end I bought vehicle outright rather than finance. More
by klburdsall
Other Employees Tagged: Dan Schmidt , Damien Fidowski
February 08, 2025
Professional, friendly and knowledgeable personnel. No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to th No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to the car and explained the features again. More
by Lucy
Other Employees Tagged: Domingo Sanchez
February 01, 2025
Evan our salesman was extremely knowledgeable, friendly and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people a and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people are great! They made buying a car painless! Highly recommend!!!!! More
by mary.mershon4
Other Employees Tagged: Evan Medsker
January 23, 2025
I worked with Damian. He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paper He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paperwork. More
by jswilliams2
Other Employees Tagged: Damian Fidowski
December 18, 2024
Extremely professional , great pricing, wonderful customer care....Every part of the process was fantastic...sale, financing,delivery and service! customer care....Every part of the process was fantastic...sale, financing,delivery and service! More
by kareno22
Other Employees Tagged: Thomas Keefe , Tara M
December 17, 2024
Our salesman Rob was very professional and helped us set up the various features on the new CRV. up the various features on the new CRV. More
by Tom.
Other Employees Tagged: Rob Calhoun
December 08, 2024
Evan was our salesman and was extremely friendly. Very clean showroom. Washed the car and a full tank of gas. Very clean showroom. Washed the car and a full tank of gas. More
by Ktdoherty5437
Other Employees Tagged: Evan Medsker
November 12, 2024
It was a wonderful experience working with Jay he had helped me with my first car 3yrs ago. And it was worth it working with him again helped me with my first car 3yrs ago. And it was worth it working with him again More
by Jorge Puga
Other Employees Tagged: Jay Hawkins, Megan Deters
October 31, 2024
Great customer service and sales personnel are attentive and knowledgeable. Friendly dealership that cares about their customers. and knowledgeable. Friendly dealership that cares about their customers. More
by casteach98
Other Employees Tagged: Evan Medsker, Megan Deters
