Darrell Herbert

Extremely professional , great pricing, wonderful customer care....Every part of the process was fantastic...sale, financing,delivery and service! customer care....Every part of the process was fantastic...sale, financing,delivery and service! More

Report | Print

Our salesman Rob was very professional and helped us set up the various features on the new CRV. up the various features on the new CRV. More

Report | Print

Evan was our salesman and was extremely friendly. Very clean showroom. Washed the car and a full tank of gas. Very clean showroom. Washed the car and a full tank of gas. More

Report | Print

Thomas Keefe was very pleasant to work with and the process was efficient Good experience! process was efficient Good experience! More

Report | Print

It was a wonderful experience working with Jay he had helped me with my first car 3yrs ago. And it was worth it working with him again helped me with my first car 3yrs ago. And it was worth it working with him again More

Report | Print

Great customer service and sales personnel are attentive and knowledgeable. Friendly dealership that cares about their customers. and knowledgeable. Friendly dealership that cares about their customers. More

Report | Print

I recently purchased a vehicle from Brilliance Honda in Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking for and offered a fair price for my trade-in. Throughout the process he was friendly and responsive. The negotiation process was very efficient — They will work with you to earn your business. Unlike past experiences with other dealerships, they did not leave me cooling my heels for a long time while they discussed the deal. In addition, We met with their Finance Manager, Darrell Herbert, who was professional and pleasant to work with. In and out within 2 hours with a fair deal on an awesome car. Wish all dealers were as good as this team. I do not think this transaction could have gone more smoothly. If you are in the market for a Honda I recommend giving this dealership a chance at earning your business. I will be a repeat customer when I’m ready for my next Honda. A Big Thank you to: Darrell Herbert ( Finance Manager) and Matt Rollak (Salesperson) we will definitely be recommending family and friends. More

Report | Print

Anthony Gialluisi was extremely accommodating to my schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. More

Report | Print

A truly great experience working with Tara and Thomas, great people to work with. Thanks. great people to work with. Thanks. More

Report | Print

I’m completely satisfied with the dealership from my purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I’ve driven it almost daily & liking it more. Mr Keefe helped me so well that day. He’s patient & nice! I’m glad he’s the one assigned to me. More

Report | Print