Darrell Herbert
Finance Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
Dealership Experience
24 yrs, 11 mos
97 Reviews
Write a Review97 Reviews of Darrell Herbert
November 12, 2024
It was a wonderful experience working with Jay he had helped me with my first car 3yrs ago. And it was worth it working with him again helped me with my first car 3yrs ago. And it was worth it working with him again More
Other Employees Tagged: Jay Hawkins, Megan Deters
October 31, 2024
Great customer service and sales personnel are attentive and knowledgeable. Friendly dealership that cares about their customers. and knowledgeable. Friendly dealership that cares about their customers. More
Other Employees Tagged: Evan Medsker, Megan Deters
October 17, 2024
I recently purchased a vehicle from Brilliance Honda in Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking for and offered a fair price for my trade-in. Throughout the process he was friendly and responsive. The negotiation process was very efficient — They will work with you to earn your business. Unlike past experiences with other dealerships, they did not leave me cooling my heels for a long time while they discussed the deal. In addition, We met with their Finance Manager, Darrell Herbert, who was professional and pleasant to work with. In and out within 2 hours with a fair deal on an awesome car. Wish all dealers were as good as this team. I do not think this transaction could have gone more smoothly. If you are in the market for a Honda I recommend giving this dealership a chance at earning your business. I will be a repeat customer when I’m ready for my next Honda. A Big Thank you to: Darrell Herbert ( Finance Manager) and Matt Rollak (Salesperson) we will definitely be recommending family and friends. More
Other Employees Tagged: Matt Rollak
September 19, 2024
Anthony Gialluisi was extremely accommodating to my schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. More
Other Employees Tagged: Anthony Gialluisi - Salesman
September 03, 2024
A truly great experience working with Tara and Thomas, great people to work with. Thanks. great people to work with. Thanks. More
Other Employees Tagged: Thomas Keefe , Tara Maxey.
August 06, 2024
I’m completely satisfied with the dealership from my purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I’ve driven it almost daily & liking it more. Mr Keefe helped me so well that day. He’s patient & nice! I’m glad he’s the one assigned to me. More
Other Employees Tagged: James Keefe, Thomas Keefe
August 04, 2024
Was in contact with the the dealership a few times about a couple of different vehicles! They were amazing and helped me figure out the best car for me! Everything was smooth and the car runs great! Definit a couple of different vehicles! They were amazing and helped me figure out the best car for me! Everything was smooth and the car runs great! Definitely would recommend this place to friends and family! More
Other Employees Tagged: Matt Darwitt
July 19, 2024
Best price on the market and simple purchasing experience. Had the color and trim level we wanted. experience. Had the color and trim level we wanted. More
Other Employees Tagged: Thomas Keefe , Domingo Sanchez and Jon Nello
June 18, 2024
Purchasing a new vehicle was a pleasant experience. The salesperson with whom we worked was both professional and personable. The salesperson with whom we worked was both professional and personable. More
Other Employees Tagged: Jeff Fournier
May 25, 2024
Matt and DARREL WERE FANTASTIC TO WORK WITH MADE MY EXPERIANCE BUYING A CAR THAT MUCH BETTER . I WANT TO THANK THEM FOR THAT EXPERIANCE BUYING A CAR THAT MUCH BETTER . I WANT TO THANK THEM FOR THAT More
Other Employees Tagged: Matt Rollak