
Darrell Herbert
Finance Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
Dealership Experience
25 yrs, 5 mos
107 Reviews
Write a Review107 Reviews of Darrell Herbert
May 12, 2025
Best buying experience ever. Purchasing process made easy by complete staff. We purchased a 2025 Honda Pilot Touring Model at Brilliance Honda. Internet Sales Manager Tara Maxey Purchasing process made easy by complete staff. We purchased a 2025 Honda Pilot Touring Model at Brilliance Honda. Internet Sales Manager Tara Maxey started the process with an outstanding price. Salesman Rich Wicker knows his products, listens to the customer and handled the transaction professionally. Finance Manager Darrell Herbert explained the paperwork and had excellent benefits and pricing on an extended warranty that I had to add to make this deal complete. This is the 4th Honda I have purchased and will have serviced at Brilliance. I will plan to buy my next Honda at Brilliance Honda! More
Other Employees Tagged: Tara Maxey Internet Sales and Rich Wicker in Sales both get 6 star rating from me.
April 02, 2025
Dealership is friendly Robert in sales is phenomenal. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. More
Other Employees Tagged: Rob Calhoun, Megan Deters
March 01, 2025
Our 3rd Honda vehicle from Brilliance! As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated proc As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated processes. Very professional, pleasant and easy to interact with. There was an issue with Honda Finance which Darrell and Dan tried to work through but in the end I bought vehicle outright rather than finance. More
Other Employees Tagged: Dan Schmidt , Damien Fidowski
February 08, 2025
Professional, friendly and knowledgeable personnel. No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to th No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to the car and explained the features again. More
Other Employees Tagged: Domingo Sanchez
February 01, 2025
Evan our salesman was extremely knowledgeable, friendly and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people a and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people are great! They made buying a car painless! Highly recommend!!!!! More
Other Employees Tagged: Evan Medsker
January 23, 2025
I worked with Damian. He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paper He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paperwork. More
Other Employees Tagged: Damian Fidowski
December 18, 2024
Extremely professional , great pricing, wonderful customer care....Every part of the process was fantastic...sale, financing,delivery and service! customer care....Every part of the process was fantastic...sale, financing,delivery and service! More
Other Employees Tagged: Thomas Keefe , Tara M
December 17, 2024
Our salesman Rob was very professional and helped us set up the various features on the new CRV. up the various features on the new CRV. More
Other Employees Tagged: Rob Calhoun
December 08, 2024
Evan was our salesman and was extremely friendly. Very clean showroom. Washed the car and a full tank of gas. Very clean showroom. Washed the car and a full tank of gas. More
Other Employees Tagged: Evan Medsker