Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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4.9
111 Reviews

Dealership Experience

25 yrs, 7 mos

4.9

111 Reviews

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111 Reviews of Darrell Herbert

July 11, 2025

Dealership Rating
Employee Rating

No pressure, very easy to deal with and everyone was nice. I would go back. More

by BanjoBert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe

July 07, 2025

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Excellent service with the purchase of our new car. Anthony G helped us make our decision More

by Rpburns1
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Gialluisi

Jul 10, 2025

Brilliance Honda of Crystal Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Please don't hesitate to reach out if there's anything additional we can do for you. -Brilliance Honda of Crystal Lake

July 03, 2025

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Very friendly and knowledgeable staff from the Internet coordinator, sales,and business office. Easy to work which is a plus for seniors. More

by barbnbob787
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Recommend Dealer
Yes

Other Employees Tagged: James Keefe, Thomas Keefe , Tara Maxey

Jul 04, 2025

Brilliance Honda of Crystal Lake responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. -Brilliance Honda of Crystal Lake

May 15, 2025

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Employee Rating

Great new car purchase experience from start to finish, Tommy is super friendly, was in and out within about 90 min from arrival to leaving. More

by DK
Recommend Dealer
Yes

Other Employees Tagged: Thomas Keefe

May 19, 2025

Brilliance Honda of Crystal Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

May 12, 2025

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Best buying experience ever. Purchasing process made easy by complete staff. We purchased a 2025 Honda Pilot Touring Model at Brilliance Honda. Internet Sales Manager Tara Maxey More

by Gary Koopman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tara Maxey Internet Sales and Rich Wicker in Sales both get 6 star rating from me.

May 15, 2025

Brilliance Honda of Crystal Lake responded

Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care!

Jul 11, 2025

Brilliance Honda of Crystal Lake responded

Hello Gary!-- Thank you for your kind words about our staff and the culture at Brilliance Honda. If you need anything else, we would be more than happy to assist you. Until then, drive safe and take care! Kelly Kane Brilliance Honda of Crystal Lake

April 02, 2025

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Dealership is friendly Robert in sales is phenomenal. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. More

by Erik
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Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Megan Deters

Apr 06, 2025

Brilliance Honda of Crystal Lake responded

Erik, thank you so much for the positive review! We hope to see you soon!

March 01, 2025

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Our 3rd Honda vehicle from Brilliance! As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated proc More

by klburdsall
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Schmidt , Damien Fidowski

Mar 08, 2025

Brilliance Honda of Crystal Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

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Professional, friendly and knowledgeable personnel. No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to th More

by Lucy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Domingo Sanchez

Feb 12, 2025

Brilliance Honda of Crystal Lake responded

Hi Lucy, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2025

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Evan our salesman was extremely knowledgeable, friendly and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people a More

by mary.mershon4
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker

Feb 04, 2025

Brilliance Honda of Crystal Lake responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 23, 2025

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I worked with Damian. He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paper More

by jswilliams2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damian Fidowski

Jan 24, 2025

Brilliance Honda of Crystal Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

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