Darmin Topalovic

Maus Nissan responded

We can see that you are upset, and apologize if you feel as though you've had a bad experience, Mrs. Duncan. This is the first we've heard about your concern, and would like the opportunity to help get this addressed for you. We are having management speak with your salesperson, and review everything that happened, and they will reach out to you shortly, if they haven't already. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Harrell family! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Mike and Jaryd are both phenomenal - thank you for recognizing them! We are overjoyed that you are so happy, we we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, enjoy your new ride, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Rogue from us at Maus Nissan, Kamy! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We strive to provide each guest with a truly exceptional experience, and we are thrilled that you are so happy! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Dawn! We appreciate your continued trust, and we thank you for your kind words. Nick is phenomenal - thank you for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for life - so pleas e let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new Titan from us at Maus Nissan, Ervin! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! We look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, enjoy your new truck, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new Kicks from us at Maus Nissan, Alla! We appreciate the opportunity to earn your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything we can do for you. Welcome to our Maus Family, and enjoy your new ride! We hope you had a Merry Christmas, and that you have a very Happy New Year! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your brand new Murano from us at Maus Nissan, Dennis! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. Matt and Darmin both do a phenomenal job taking care of our guests - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, we hope you had a Merry Christmas, and that you have a very Happy New Year! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new truck from us at Maus Nissan, Mr. Merrell! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! Casey always does an amazing job taking care of our guests - thanks for recognizing her! We are thrilled t hat you are so happy, and we look forward to serving you for years to come. Welcome to our Maus Family, we hope you had a Merry Christmas, and hope you have a Happy New Years! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new Sentra from us at Maus Nissan, Jessenia! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We are thrilled that you are so happy, and we look forward to serving you and your family for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, enjoy your new car, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Alec, we can see that you were upset, and apologize for your frustrations. And we agree with you - the detail was terrible, and no one double-checked it before delivering it to your door. That is why we profusely apologized, and offered to get it re-detailed for you, re-gassed up, and nearly anythin g else to help make it right. All people involved were addressed, internally. There was no gaslighting intended; however, just the sales person not wanting to lose your business over a detail mistake that was fixable. Again we apologize for what happened, and especially for your wasted time. If you have any other questions, don't hesitate to ask, and we'll be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138