Darlene Shafran

Very professional. Worked with me to get a great deal on a great car! Highly recommend Worked with me to get a great deal on a great car! Highly recommend More

by jrichardson040404 Verified Customer Verified Customer

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This dealership has a wide variety of vehicles to choose from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. Bu from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. But I love the Nissan Sentra so it all worked out. At least Bill didn't get to the stage where he turns his desk into a smart board. I admit I'm lousy at buying cars, especially since I didn't have anyone with me to give me advice. And I also should have looked at other cars instead of just looking at the website. But I was constrained by the amount I could put down and the monthly payment I could handle. I needed wheels and vanity didn't play into it-necessity did. I thank everyone at Metro Ford for their time and work on my behalf. Sherry Tourtual More

by sherrytourtual Verified Customer Verified Customer

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Friendly, honest. Darlene is great to work with on a new sale. Will work with her on my next purchase for sure. Darlene is great to work with on a new sale. Will work with her on my next purchase for sure. More

by JM Verified Customer Verified Customer

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Darlene was fantastic to work with, and I'm very satisfied with my trade-in value and purchase! satisfied with my trade-in value and purchase! More

by rurkevich Verified Customer Verified Customer

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Could use a more thorough inspection of completed work prior to sending the vehicle back to the customer. prior to sending the vehicle back to the customer. More

by DANGORALCZYK Verified Customer Verified Customer

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Darlene was a pleasure to work with, negotiated a fair deal, and made the process easy. I was able to negotiate and complete the transaction entirely by text, email, and Docusign with was a huge convenie deal, and made the process easy. I was able to negotiate and complete the transaction entirely by text, email, and Docusign with was a huge convenience. I would not hesitate to work with Metro Ford and Darlene Shafran in the future. More

by JPATRIE Verified Customer Verified Customer

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Working with Darlene and the team at Metro Ford is always a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! More

by KRISTINDEANGELUS Verified Customer Verified Customer

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Best customer service in the Capital Region. I am very happy with my new vehicle. Thanks, Metro Ford! I am very happy with my new vehicle. Thanks, Metro Ford! More

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Experience was pleasant. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. More

by revny1964 Verified Customer Verified Customer

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Darlene was very informative and professional. She made the experience tolerable. No other comments at this time. She made the experience tolerable. No other comments at this time. More

by schultzanddooley Verified Customer Verified Customer

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