Darlene Pulling

Be careful about the paperwork when buying. First bought a new Tundra. Sticker said 48,995. When the form was made out it started at 50,000 and was told a new topper was 1500 and the price First bought a new Tundra. Sticker said 48,995. When the form was made out it started at 50,000 and was told a new topper was 1500 and the price on the form was 2500. Since my wife did the transaction, I did not catch this till later. A couple of years later bought a new RAV-4. Price listed was 38,995 but a additional tag was stuck on the side adding an additional 7,000 to the price. Also, again a figure was added on the form but this time I caught it and finally got 1500 refunded. Of course it took over 2 months to finally get it. Also on trade in value they use what the call the "black book" which I was told by someone in the used car business was created by car dealers to give you a lot less for your trade-in . More

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My recent purchase experience at Keith Pierson Toyota was excellent. The team was professional, efficient, and made the process straightforward and stress-free. I highly recommend them. Keith is the kind of excellent. The team was professional, efficient, and made the process straightforward and stress-free. I highly recommend them. Keith is the kind of guy that will help you no mater what! Appreciate this teams hard work and kindness! More

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Disappointed After the Sale – Still Waiting on My Second Key The car buying process at Keith Pierson Toyota was smooth overall, and I appreciated the help from Frank while purchasing my 2025 Land Cruiser Key The car buying process at Keith Pierson Toyota was smooth overall, and I appreciated the help from Frank while purchasing my 2025 Land Cruiser at the end of April, 2025. However, I was told the vehicle would come with two keys, and I only received one at delivery. It is now the middle of June. Since then, I’ve reached out multiple times about this missing second key, and despite being told it would be resolved, nothing has happened. It's incredibly frustrating to make a major purchase like this and be left chasing down something that should’ve been handled upfront. At this point, I’m leaving this review in hopes of getting a resolution. I’d prefer not to escalate this further, but I do expect follow-through on what was promised. More

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Robin Mel did an excellent job with helping through the purchase process of my new Toyota Tacoma. Everyone at the dealership was friendly through out the purchase process. I Recommend Keith Pearson if you’ purchase process of my new Toyota Tacoma. Everyone at the dealership was friendly through out the purchase process. I Recommend Keith Pearson if you’re looking to purchase a new Toyota. More

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Kind, knowledgeable personnel. Excellent service. Clean dealership. Super car! Kudos to Robin Mel and Chris Jordan. Excellent service. Clean dealership. Super car! Kudos to Robin Mel and Chris Jordan. More

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Best experience I've ever had buying a new vehicle from sales (Doc) to the administration dept sales (Doc) to the administration dept More

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Best experience I've ever had buying a new vehicle from the sales ( Doc ) to financial department I would recommend anyone to give them a try at Keith Pierson you won't be disappointed the sales ( Doc ) to financial department I would recommend anyone to give them a try at Keith Pierson you won't be disappointed More

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Had a positive experience, enjoy my new car ,I will buy my next car here. my next car here. More

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Kennedy Mumford, was wonderful and someone we would pick to deal with again to buy another car and the entire Keith Pierson Toyota team made us happy with our purchase and confident in wanting to deal with to deal with again to buy another car and the entire Keith Pierson Toyota team made us happy with our purchase and confident in wanting to deal with them in the future. Most people don't look forward to the car buying experience, but Kennedy and Keith Pierson Toyota made it as good as you could realistically hope it could be. Thank you so much Keith (sales representative) and Keith Pierson Toyota 🥰 you’ve been there for us each and every time 👍🏾🥰 More

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I met Adam Trongo as I walked through the door, I let him know that the car buying experience was not one of my favorites, so he wanted to change my mind. The process went smoothly and quickly and I left wit know that the car buying experience was not one of my favorites, so he wanted to change my mind. The process went smoothly and quickly and I left with my new car. While I still wouldn't say it's a 'fun' experience, Adam was wonderful and I would go back to him again! More

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