Darlene Morelock
Assistant Service Manager
David Wilson's Toyota of Las Vegas
3255 E Sahara
Las Vegas, NV 89104
75 Reviews
Write a Review75 Reviews of Darlene Morelock
May 17, 2024
No one smiled at me but my dealer. I got no warm welcoming feeling after spending 28000 on my 4Runner and trading in our car we've had for 6 years. The sale was hasty and left me with I got no warm welcoming feeling after spending 28000 on my 4Runner and trading in our car we've had for 6 years. The sale was hasty and left me with many questions. Marc did remedy some of my concerns and stayed in contact woth me through the whole process. I just couldn't be sure everything was factual. Like the brakes, I was told that the brakes were replaced but after I got the 4Runner my brakes were squeaking so I took em to service and they replaced the back brakes and told me they wernt new. I also had a question about why the service wasn't showing on the Carfax I requested. All in all I'm so happy that I have my 4Runner, I am just not looking forward to coming back into the dealership unless it's for merch. More
Other Employees Tagged: Harold Guzman, Ken Kunz, Alberto Martinez, Greg Priest, Marc Cassell, Ricky Gray Jr, Jesus Rodriguez, Louis Yambo, Devyn Lindsey
May 01, 2024
David Wilson is the dealership I always deal with and always recommend. The employees are the best! Darlene in service. Beto in parts. Fermin in sales and Sam in finance. The GM Scott These are the rea always recommend. The employees are the best! Darlene in service. Beto in parts. Fermin in sales and Sam in finance. The GM Scott These are the reason I always return and recommend. More
Other Employees Tagged: Sam Upton, Scott Redden, Alberto Martinez, Fermin Martinez
March 30, 2024
I would highly recommend this dealership. Everyone is friendly , helpful, yet professional! Fermin is very knowledgeable and helpful. Sam Upton is amazing and I have dealt with him for 25 ye Everyone is friendly , helpful, yet professional! Fermin is very knowledgeable and helpful. Sam Upton is amazing and I have dealt with him for 25 years. The GM Scott was very personable and friendly. Darlene in service is outstanding and always helpful. Alberto in parts is always a pleasure to deal with. Wonderful employees is the reason for returning and referring! More
Other Employees Tagged: Sam Upton, Scott Redden, Alberto Martinez, Fermin Martinez
March 26, 2024
David Wilson Toyota is so professional and friendly. I have been buying Toyota for over 25 years and this is the only dealership I will go to for service or purchase. Scott the GM always has time to say I have been buying Toyota for over 25 years and this is the only dealership I will go to for service or purchase. Scott the GM always has time to say hello and Sam Upton is always friendly and available to say hi, Fermin is an awesome sales person and also Darlene and Service has been my service rep since 1990 love this dealership. I highly recommend David Wilson, Toyota! More
Other Employees Tagged: Sam Upton, Alberto Martinez, Fermin Martinez , Scott the GM.
January 23, 2024
Exceptional customer service and friendly service representatives. Our entire transaction was quick and we were very pleased with everything. I highly recommend David Wilson's Toyota of Las Vegas to representatives. Our entire transaction was quick and we were very pleased with everything. I highly recommend David Wilson's Toyota of Las Vegas to anyone looking for an exceptional car experience. More
Other Employees Tagged: Sam Upton, Mark Preston , Roberto Dorantes, sales consultant
January 16, 2024
I have been coming to the dealership for probably 15 years I have bought several vehicles family have bought vehicles and friends of the service is tremendous and I'm just extremely happy with the servi years I have bought several vehicles family have bought vehicles and friends of the service is tremendous and I'm just extremely happy with the service I no longer live in Las Vegas. I now live in Roseburg Oregon and I'm not happy with the Toyota dealership here I've been here one year and I am not happy with the dealership here at all but when I'm in Vegas that my daughter lives there the vehicle that we get serviced is there so we continue to go to Dave Wilson's? More
Other Employees Tagged: Darlene Morelock
January 16, 2024
Don't like service at dealer They seem to try more money out of even when car is still under warranty. Planning to never return for service of any kind or to recommend to anybody out of even when car is still under warranty. Planning to never return for service of any kind or to recommend to anybody More
Other Employees Tagged: Darlene Morelock
January 16, 2024
Customer service could stand some improvement. You should strive to make your customers feel you happy they chose David Wilson as their dealership for the previous and future sales. You should strive to make your customers feel you happy they chose David Wilson as their dealership for the previous and future sales. More
Other Employees Tagged: Darlene Morelock