Darlene Ledbetter | Page 11

Customer service I’ve bought 4 vehicles now from this dealership and this was by far he beat experience I’ve ever had. Darlene Ledbetter was amazon. She cared. Wasn’ I’ve bought 4 vehicles now from this dealership and this was by far he beat experience I’ve ever had. Darlene Ledbetter was amazon. She cared. Wasn’t pushy. Dustin who did all the negotiating helped my husband and I get the deal we were hoping for and then some! Thank you both so much! More

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Changed my mind The last time we purchased a car, we were taken for a 3 hour long ride of misery, broken promises, and surprise charges adding up to almost $5000 on t The last time we purchased a car, we were taken for a 3 hour long ride of misery, broken promises, and surprise charges adding up to almost $5000 on top of the initial price.. I felt used and dirty, I hated car shopping after that experience. However, Darlene and Ervin completely changed my mind. They were knowledgeable, polite, and more interested in making us happy than in making a sale. I left with a smile on my face and a renewed appreciation for customer service done right and of course a new car! If you are hunting for a Mazda and good people, go to Cardinale Way and find Darlene. More

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Excellent customer-focused service We purchased our CX5 after an excellent intro to the SUV from Darlene Ledbetter months ago. In spite of the summer heat in Phoenix, she took the time We purchased our CX5 after an excellent intro to the SUV from Darlene Ledbetter months ago. In spite of the summer heat in Phoenix, she took the time we needed to demonstrate all the features, tailoring her presentation to our questions, and then offered a test drive, again pointing out how this vehicle answered all our needs. We left very impressed with both the SUV and the dealership. After an afternoon of visiting other car manufacturer dealerships comparing SUVs, the Mazda and Darlene stood out because of the superiority of the SUV and Darlene’s knowledge, ability to listen, and thoroughness. She wasn’t pushy, yet asked for the sale. So nearly 9 months later, here we are with our new CX5, a great relationship with a dealership that truly demonstrates customer service ( our service rep is assigned to our vehicle for it’s life, we can come in for complimentary car washes on a specific day, the dealership engages in community outreach programs, and more). We highly recommend CardinaleWay Mazda and especially Darlene Ledbetter. You will thank me!!! Kathy from Mesa More

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Always a great time So this is the 2nd car I've purchased through cardinaleway mazda Mesa. The 1st experience was a smooth transition and my previous salesman really foug So this is the 2nd car I've purchased through cardinaleway mazda Mesa. The 1st experience was a smooth transition and my previous salesman really fought to give me a good deal knowing I was a father with a 5 month year old and a mortgage. 8 months later or so my fiance needed a vehicle being as we only had the Mazda 3 I purchased. Darlene was absolutely incredible as she never pressured us into anything and made sure that my fiance was happy with her purchase, and she was so knowledgeable as to the cx-5 specs and made sure we got the best deal on a brand new car. Thanks for everything Mazda! More

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everyone was very nice and helpful. I felt comfortable. Nobody was pushy. It was a very pleasant experience. I'm happy to be part of the Mazda family and would recommend cardinale way t I felt comfortable. Nobody was pushy. It was a very pleasant experience. I'm happy to be part of the Mazda family and would recommend cardinale way to everyone looking to buy a car. More

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Best Experience Ever I have been looking for a vehicle for a while. Darlene has been attentive, patient and extremely helpful during the entire process. She disclosed ever I have been looking for a vehicle for a while. Darlene has been attentive, patient and extremely helpful during the entire process. She disclosed everything and never once did I feel like she was trying to pull the wool over my eyes to secure a sale. I also had a great experience with Steve, the finance Manager. The entire process exceeded my expectations and I will definitely be continuing all future business with Cardinale Way Mazda in Mesa. 😀 More

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Great Car Buying Experience Darlene Ledbetter was the most knowledgable, friendly, customer obsessed car salesperson I have ever met. Our experience with her started with a smile Darlene Ledbetter was the most knowledgable, friendly, customer obsessed car salesperson I have ever met. Our experience with her started with a smile and it ended with a smile and a handshake. She is wonderful to work with and have already given her name to some potential future car buyers!!! I can not close out without saying how great Matt Shelton was too. He rocks! More

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Best Car Buying Experience Hands Down This weekend, I went to CarinaleWay Mazda Mesa to look at a used car and they were fantastic!. I have been to several dealerships around the valley in This weekend, I went to CarinaleWay Mazda Mesa to look at a used car and they were fantastic!. I have been to several dealerships around the valley in the past weeks only to leave because of extra dealer fees or unrealistically priced cars. As soon as I walked on the used car lot, the sales person, Darlene Ledbetter, came and greeted me. She was extremely knowledgeable, kind, and most importantly not like the typical "pushy" sales person. I took my soon-to-be car on a test drive and knew I wanted to buy it. As Darlene and I walked into the dealership to finalize the deal, I was greeted by one of the managers, James Haas, who helped with the transaction. It was a quick and painless deal. CardinaleWay Mazda Mesa does not tack on those unnecessary fees and charges you typically see at other dealers. Also, I paid well within the bluebook value instead of way over like most car purchases after tax, title, license, doc fees, etc. I attribute that to the team at CardinaleWay as they don't seem to put huge markups on their used vehicles like some other dealers. I would definitely recommend you see Darlene and James if you are in the market for a car. More

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They delivered what they promised After being bait and switched by three other dealers, Cardinale was a breath of fresh air. They helped me navigate a difficult situation expertly and After being bait and switched by three other dealers, Cardinale was a breath of fresh air. They helped me navigate a difficult situation expertly and quickly. I would not hesitate to buy from them again. More

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Stress Free This was my first car purchase and the staff went out of their way to ensure I was comfortable I left feeling confident I made a good choice. This was my first car purchase and the staff went out of their way to ensure I was comfortable I left feeling confident I made a good choice. More

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