Darlene Butt | Page 2

Super smooth car buying experience! The team was professional, attentive, and made everything easy. I’m really happy with my new car and the excellent service I received! The team was professional, attentive, and made everything easy. I’m really happy with my new car and the excellent service I received! More

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Herb Chamber's dealership in Danvers, especially, Host Salesperson Darlene Butt is nothing short of concierge treatment. Darlene has excellent knowledge of Jeep's extensive line and the promotional off Salesperson Darlene Butt is nothing short of concierge treatment. Darlene has excellent knowledge of Jeep's extensive line and the promotional offers available for buyers. Her service and vehicle delivery is exceptional. Outstanding. More

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Worked with Darlene! This was the smoothest experience I've ever had at a car dealership! Would definitely purchase here again and look yo work with Darlene for a smoot This was the smoothest experience I've ever had at a car dealership! Would definitely purchase here again and look yo work with Darlene for a smooth purchase. More

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I would suggest buying a car from Herb Chambers I had a great experience purchasing my 2023 Dodge Challenger GT very explanatory right to the delivery highly recommended five star mark I highly recommend great experience purchasing my 2023 Dodge Challenger GT very explanatory right to the delivery highly recommended five star mark I highly recommend this dealership for your next vehicle purchase More

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I love how this Guy’s help me to find the right Car Thanks for everything Thanks for everything More

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I had an awful experience with another dealership and was not only going to turn my lease in early, but also completely wash my hands of the Jeep brand. The folks over at Herb Chambers were phenomenal and tu not only going to turn my lease in early, but also completely wash my hands of the Jeep brand. The folks over at Herb Chambers were phenomenal and turned my opinion of the brand around. I knew when I was ready for a new car, that is where I would go. And I was so happy I did. Service is top notch. I didn't feel like I was being sold. I was not pressured to make a decision. I drove off in a brand new vehicle, had zero buyers remorse and they called to check up on me. 10/10 recommend. More

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Great customer service and the salesperson, Darlene, was wonderful to work with. I highly recommend this dealership. wonderful to work with. I highly recommend this dealership. More

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Darlene was helpful and easy to work with. Will in F&I was prepared and efficient with the paperwork. Great follow up from Darlene and timely response from Internet Manager (Carly). Will in F&I was prepared and efficient with the paperwork. Great follow up from Darlene and timely response from Internet Manager (Carly). More

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Service department is terrible, excluding the woman at the counter. She's awesome. From moment one, have fun trying to schedule service online. Good lord, it's the 21st century and they clearly don't hav the counter. She's awesome. From moment one, have fun trying to schedule service online. Good lord, it's the 21st century and they clearly don't have their act together. When doing so, I included a full synthetic oil change, tire rotation, inspection, and wiper blades to give them more service. All I really needed was the 10k mile check up and inspection. I reemphasized synthetic oil when I arrived. They also asked what I was there for. And I was kind of taken aback...I was there for what I submitted online. So I repeated everything, again, emphasizing full synthetic. Instead, I got conventional oil, no wiper blades, tire rotation and inspection. It's obvious the service department could give flying frig about delivering better service. I don't care if they kiss my feet, now. I'll never go back. I'll service somewhere else. More

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Trying to get a lease, worst experience ever. The price was different than the one on the internet, quoted monthly payment was higher with higher down payment. She was not able to explain. Horrib The price was different than the one on the internet, quoted monthly payment was higher with higher down payment. She was not able to explain. Horrible experience overall. More

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