Darla Muckley | Page 95

Love-Encore Delivery Very helpful. Darla was very clear and patient. I feel I am now able to take advantage of the special features of my new car. Very helpful. Darla was very clear and patient. I feel I am now able to take advantage of the special features of my new car. More

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Love Encore Delivery Great learning experience! Found out about features, I needed to learn about. Darla was a great teacher and made things easy to understand. She was ve Great learning experience! Found out about features, I needed to learn about. Darla was a great teacher and made things easy to understand. She was very friendly and courteous. More

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Love encore Delivery Darla was very informative about the features that my wife had questions. We received a $50 gas purchase gift card and enjoyed talking with Darla. Darla was very informative about the features that my wife had questions. We received a $50 gas purchase gift card and enjoyed talking with Darla. More

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excellent Darla Muckley invited me in a month after purchase to review all of the settings and controls on my Forester and helped me get my online Starlink syst Darla Muckley invited me in a month after purchase to review all of the settings and controls on my Forester and helped me get my online Starlink system started up. She was well-informed, professional, and friendly throughout. This was part of their love encore program and it was well worth the time. More

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Positive Love Encore Delivery Experience Until I got the email, I was unaware Subaru does the Love Encore Delivery in which you can get some personal time with a service representative to ans Until I got the email, I was unaware Subaru does the Love Encore Delivery in which you can get some personal time with a service representative to answer any questions you might have on your new car. This was an awesome program that allowed me to better learn the capabilities of my new car. The fact I received a gas card for participation made it even better. More

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Great knowledge of the car I met with Darla Muckley for a post-delivery q&a session. I had my questions written and she was able to go through them all. She uncovered some thing I met with Darla Muckley for a post-delivery q&a session. I had my questions written and she was able to go through them all. She uncovered some things I had no idea about, too. More

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Darla was very very helpful There are too many icon and bells & whistles. Dealership is typical of all car dealerships. Service is typical of someone who wants top sell you s There are too many icon and bells & whistles. Dealership is typical of all car dealerships. Service is typical of someone who wants top sell you something. Buying process was to slow. More

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An intro to safety and infotainment features Darla was a superb teacher who engaged me at the appropriate level of my knowledge or lack thereof. Very knowledgeable and pleasant. She answered al Darla was a superb teacher who engaged me at the appropriate level of my knowledge or lack thereof. Very knowledgeable and pleasant. She answered all of my questions and provided me with ideas of what other options were available. More

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mistake quickly made right I needed help programming phone numbers into my Forrester so I made a service appointment. When I showed up I was told that only one person did that I needed help programming phone numbers into my Forrester so I made a service appointment. When I showed up I was told that only one person did that and she, Darla, was already booked for several hours and that I should not have made a service appointment. (Darla was curt and a bit dismissive when I spoke with her.) I asked why I was not referred to her when I made my appointment as I had no way to know to ask for her. The agent I was speaking with said 'just a minute' as he stepped away to finish other paperwork. He came back shortly with the manager and another agent. The manager instructed the other agent to help me which he promptly did. I appreciated my issue being handled so quickly. More

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Tech talk Subaru has a great program to give vehicle owners individualized instruction on all the new technology-enhanced safety features, touch screen, and dri Subaru has a great program to give vehicle owners individualized instruction on all the new technology-enhanced safety features, touch screen, and driver console display options. The number of options and settings are so numerous compared to my previous '05 Subaru, that after a month of driving the new '18 model, I had barely discovered what could be done with all the new features. The salesperson went over many of the features during the purchase process, but this followup meeting with Darla really helped me understand them better and will allow me make use of them quicker and more effectively. The $50 gas card Subaru throws in when you attend this walkthrough was a sweet touch. More

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