Darius Ross
Darius Ross at Hyundai of Cool Springs
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Darius Ross

Certified Sales & Leasing Consultant

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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4.2
5 Reviews

Dealership Experience

2 yrs, 3 mos

4.2

5 Reviews

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5 Reviews of Darius Ross

February 27, 2025

Dealership Rating
Employee Rating

Super helpful. I told them exactly what I wanted and they showed me exactly that. Never tried to upsell me or show me something completely random. Super easy to wor More

by G Adamczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2025

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Dealership Rating
Employee Rating

Darius Ross was my salesman, he took his time to let me enjoy every feature of the car, a 2024 Ioniq 6 Limited AWD. He was courteous, professional, patient, and cool. Darius followed up with me routinely a More

by elicohent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 08, 2024

Dealership Rating
Employee Rating

Darius was my salesperson, and I felt blessed to work with him. He is an accountable person, kind, has good communication skills, and is always willing to help. The manager was also favorable, and I had More

by Chang Dae Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Fagan

Nov 10, 2024

Hyundai of Cool Springs responded

Chang, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 15, 2023

Dealership Rating
Employee Rating

Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on. More

by Raphael
Recommend Dealer
No
Dec 08, 2023

Hyundai of Cool Springs responded

Raphael, thank you for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and it's never what we want to hear. We would appreciate the chance to discuss this matter further. Please contact me at your convenience. Sandy Knechtel, Customer Relations Manager. Direct landline 615-814-7397

May 06, 2023

Dealership Rating
Employee Rating

Perfect! Sonny was the best and He was very patient with us. Best customer service ever. Will definitely give Hyundai a 100/100 More

by jeffrinjohn97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino, Sonny Farmer

May 08, 2023

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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